Ibrahim Bamuqabil
Al-Medina Al-Munwwarah
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level System Operation position. Ready to help team achieve company goals. Reliable employee seeking System Operation position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Administrator
Aldairman - Part Time
Al Madinah, Saudi Arabia
01.2020 - Current
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Technical Support Specialist
Academy of The Holy Quran and Sunnah
Al Madinah, Saudi Arabia
10.2017 - Current
- Developed and tested new product offerings prior to release to assist development team in bug identification
- Suggested software and hardware modifications to reduce lag time and improve overall speed
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Monitored systems in operation and quickly troubleshot errors.
Systems Operation Specialist
Enseyab
Al Madinah, Saudi Arabia
11.2021 - 10.2023
- Preview and analyze current processes and raise a vision of the steps required to automate and improve processes
- Used coordination and planning skills to achieve results according to schedule
- Increased customer satisfaction by resolving issues
- Researched and resolved issues regarding integrity of data flow into databases.
Computer Network Technician
Alrajhi Soft
Al Madinah, Saudi Arabia
01.2013 - 01.2014
- Diagnosed and resolved hardware, software and network problems and replaced defective components
- Installed cabling, wireless routers and telephone systems for data communications networks
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols
- Company responsible for Shomoos system.
Education
Master of Science - COMPUTER INFORMATION SYSTEMS
King Abdulaziz University
Jeddah, Saudi ArabiaBachelor of Science - Information Technology
Islamic University - Madina
01.2019
Diploma - Computer Technology Specialized in Network
Alkhaleej Training And Education - Madina
02.2014
Skills
- Problem-Solving
- Critical Thinking
- Organization and Time Management
- Maintenance and Repair
- Active Listening
- MS Office
- Remote Support
- System Testing
- Technical Troubleshooting
Certification
Cyber Security Risk Management
Timeline
Systems Operation Specialist
Enseyab
11.2021 - 10.2023
IT Administrator
Aldairman - Part Time
01.2020 - Current
Technical Support Specialist
Academy of The Holy Quran and Sunnah
10.2017 - Current
Computer Network Technician
Alrajhi Soft
01.2013 - 01.2014
Master of Science - COMPUTER INFORMATION SYSTEMS
King Abdulaziz University
Bachelor of Science - Information Technology
Islamic University - Madina
Diploma - Computer Technology Specialized in Network
Alkhaleej Training And Education - Madina