Ibrahim Bamuqabil
Al-Medina Al-Munwwarah
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level System Operation position. Ready to help team achieve company goals. Reliable employee seeking System Operation position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Administrator
Aldairman - Part Time
01.2020 - Current
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Technical Support Specialist
Academy of The Holy Quran and Sunnah
10.2017 - Current
- Developed and tested new product offerings prior to release to assist development team in bug identification
- Suggested software and hardware modifications to reduce lag time and improve overall speed
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Monitored systems in operation and quickly troubleshot errors.
Systems Operation Specialist
Enseyab
11.2021 - 10.2023
- Preview and analyze current processes and raise a vision of the steps required to automate and improve processes
- Used coordination and planning skills to achieve results according to schedule
- Increased customer satisfaction by resolving issues
- Researched and resolved issues regarding integrity of data flow into databases.
Computer Network Technician
Alrajhi Soft
01.2013 - 01.2014
- Diagnosed and resolved hardware, software and network problems and replaced defective components
- Installed cabling, wireless routers and telephone systems for data communications networks
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols
- Company responsible for Shomoos system.
Education
Master of Science - COMPUTER INFORMATION SYSTEMS
King Abdulaziz University
Jeddah, Saudi ArabiaBachelor of Science - Information Technology
Islamic University - Madina
01.2019
Diploma - Computer Technology Specialized in Network
Alkhaleej Training And Education - Madina
02.2014
Skills
- Problem-Solving
- Critical Thinking
- Organization and Time Management
- Maintenance and Repair
- Active Listening
- MS Office
- Remote Support
- System Testing
- Technical Troubleshooting
Certification
Cyber Security Risk Management
Timeline
Systems Operation Specialist
Enseyab
11.2021 - 10.2023
IT Administrator
Aldairman - Part Time
01.2020 - Current
Technical Support Specialist
Academy of The Holy Quran and Sunnah
10.2017 - Current
Computer Network Technician
Alrajhi Soft
01.2013 - 01.2014
Master of Science - COMPUTER INFORMATION SYSTEMS
King Abdulaziz University
Bachelor of Science - Information Technology
Islamic University - Madina
Diploma - Computer Technology Specialized in Network
Alkhaleej Training And Education - Madina
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