Ibraheem Alghamdi
Jeddah,Saudi Arabia
Summary
Dynamic professional with a robust skill set in programming languages including Java, Python, JavaScript, and SQL, complemented by expertise in web development using HTML, CSS, React, and jQuery. Demonstrates proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint. Adept at data analysis and pattern recognition, with strong problem-solving and critical thinking abilities. Excels in multitasking and time management while maintaining organisational skills. Proven track record in client relationship management and customer service excellence. Engages effectively in community initiatives and executes marketing strategies with precision. Experienced in team leadership and mentoring, aiming to leverage these competencies towards impactful career growth.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Keyholder
Steve Madden
Halifax, Canada
2024.09 - 2025.04
- Optimised store operations by implementing effective opening and closing procedures.
- Maintained cleanliness and organisation to enhance shopper comfort.
- Addressed customer inquiries promptly to foster positive interactions.
- Trained and supervised staff while providing regular performance feedback.
- Collaborated with team leads to establish and achieve defined objectives.
- Utilised engaging merchandise displays to attract customers effectively.
- Facilitated sales events and product demonstrations to boost customer engagement levels.
- Reviewed sales metrics and customer feedback, recommending strategies for improvement.
Customer Service Associate
La Maison Simons
Halifax, Canada
2024.03 - 2024.09
- Processed transactions for customer purchases efficiently.
- Delivered high-quality customer service, embodying La Maison Simons' standards of respect and consideration.
- Executed various departmental tasks, including product merchandising to enhance sales.
- Identified potential upselling opportunities whilst addressing customer needs.
Graduation Robing Room Assistance (Casual)
Harcourts Robing
Toronto, Canada
2022.05 - 2024.05
- Organised robing room for graduation ceremonies at Saint Mary's University.
- Ensured proper fitting of gowns, hoods, and mortarboards for graduates.
- Collaborated with management to address additional responsibilities as required.
University Marker Demonstrator
Saint Mary's University
Halifax, Canada
2023.09 - 2023.12
- Ensured accurate marking of student recitations, assignments, and quizzes while prioritising fairness.
- Maintained precision in recording grades by meticulously entering data into Excel.
- Supported course professor by providing detailed records for assessment and review.
Asymptotic Testing Attendant
Saint Mary's University
Halifax, Canada
2021.09 - 2021.12
- Ensured adherence to infection control protocols for specimen handling and disposal.
- Accurately documented patient requisitions, specimen labels, and test results using Praxes system.
- Facilitated smooth test site operations through professional interactions with clients.
Education
Bachelor of Science (BSc) - Computing Science and Business Administration
Saint Mary's University
Halifax, NS 2020.01 - 2024.05
Skills
- Programming languages: Java, Python, JavaScript, SQL
- Web development: HTML, CSS, React, jQuery
- Microsoft Office proficiency: Word, Excel, PowerPoint
- Data analysis and pattern recognition
- Problem-solving and critical thinking
- Multitasking and time management
- Organizational skills
- Client relationship management
- Customer service excellence
- Community engagement initiatives
- Marketing strategies and execution
- Team leadership and mentoring
Languages
English
Fluent
Arabic
Native
Accomplishments
Project - Mobile App Development: Collaborated in a three-member team to create a website for Dalhousie University's architecture department, providing students with precise building measurements and visual representations. Utilized appropriate frontend scripting languages, libraries, and frameworks, demonstrating proficiency in debugging, and resolving programming issues as required.
References
References available upon request.
Timeline
Keyholder
Steve Madden
2024.09 - 2025.04
Customer Service Associate
La Maison Simons
2024.03 - 2024.09
University Marker Demonstrator
Saint Mary's University
2023.09 - 2023.12
Graduation Robing Room Assistance (Casual)
Harcourts Robing
2022.05 - 2024.05
Asymptotic Testing Attendant
Saint Mary's University
2021.09 - 2021.12
Bachelor of Science (BSc) - Computing Science and Business Administration
Saint Mary's University
2020.01 - 2024.05