Ibrahim Abouselem
Senior Technology Infrastructure System Engineer
Riyadh
Summary
To obtain a position at the Technology Department as a Technical Lead in which a high commitment to the development of the company and a high degree of enthusiasm and passion for Systems Administration can be fully utilized.
Total years of experience: 16 years Role: Technology Technical Lead
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
32
32
Certifications
2
2
Languages
Work History
Assistant Manager - Technology Infrastructure and Operations
Red Sea Global
08.2022 - Current
- Team Leadership: Overseeing and mentoring team members, delegating tasks, and ensuring collaboration.
- Project Management: Coordinating resources, managing timelines, and ensuring successful project delivery.
- Technical Guidance: Providing expertise in software development, system design, and troubleshooting.
- Stakeholder Collaboration: Work with business analysts, developers, and other stakeholders to align technical solutions with business goals.
- Quality Assurance: Maintaining high software quality standards and conducting peer reviews.
- Documentation: Preparing reports, manuals, and other technical documentation.
- Problem-solving: Analyzing and resolving technical issues efficiently.
VMware and Storage Engineer (Outsource)
GOSI - Government Sector
06.2021 - 08.2022
- Managing 10 Storage Arrays 'NetApp - HPE 3Par'.
- Manage Brocade SAN Switch.
- Managing VMware infrastructure 'VCenter/ ESXI's'.
- Managing Morpheus for VCenter automation.
- Managed about 5 ESXi clusters.
- Managing more than 2200 VMs.
- Managing HPE Synergy Blade.
- Monitoring HPE environment via HPE one view.
Sr. System Engineer
NourNet
01.2020 - 06.2021
- Company Overview: IT Managed Service & Cloud Dept.
- Managing over 15 customers Microsoft infrastructure services include Active Directory, (Exchange Server 2007,2010,2013,2016,2019, office 365), WSUS, IIS, Office 365, Microsoft Azure, NCA and server hardening, Linux, Manage Engine products, Hyper-V, VMware, Email gateway …. etc.
- IT Managed Service & Cloud Dept.
Sr. System Engineer
Dar Al Arkan Real Estate Companies
04.2019 - 01.2020
- Managing Full Virtualization environment using VMware ESXi, VCenter and vSphere replication appliance.
- Managing up to 55 VMs in 3 clusters.
- Managing AD, Exchange, NAS file & share Server, WSUS, DHCP, GPO.
- Managing Barracuda load balancer appliance.
- Managing Kaspersky security center server.
- Managing Symantec Mail Gateway appliance.
- Managed FortiGate firewall appliance.
- Managing EMC Networker backup and Data Domain solution.
- Managing Veeam Backup and replication server with Veeam ONE reporter server.
- Managing DR site with Nutanix Hyper Converged Infrastructure.
- Planning for Backup strategy and implementing offsite backup.
- Managed HP tape library for data center backup.
- Managed VNX and UNITY SAN Storage.
- Manage and configure zoning for Brocade SAN Switches.
- Managing Cisco UCS with 10 Blade Servers.
- Managed care pack service for all HP servers' warranty.
- Contacting software/Hardware vendors to resolve any critical issues.
- Managed Bluecoat Proxy appliance with MA sandbox.
- Managed and monitored infrastructure using PRTG and managed engine AD audit, exchange reporter, event log analyzer, and service desk plus.
- Manage and prepare documentation for all running services/applications.
- Manage Linux server Oracle Linux, Red Hat Linux.
Sr. System Engineer
ALKAN-CIT Co.
04.2014 - 04.2019
- Company Overview: Working for Saudi Fund for Development (SFD) project as a resident engineer, Saudi Government Sector.
- Managing over 56 HP & DELL Servers and SAN Storage inside SFD datacenter.
- Managing AD, Exchange, File & Print Server, WSUS, DHCP, GPO, Clustering.
- Managing McAfee EPO Admin server.
- Strong automation skills using PowerShell Scripting.
- Managing Symantec Endpoint Protection.
- Managing Forti-Mail appliance.
- Managing Symantec NetBackup Server.
- Planning for Backup strategy and implementing offsite backup.
- Managing HP tape library for datacenter backup.
- Managing HP SAN storage EVA - 3PAR.
- Managing and configuring zoning for SAN Switches.
- Managing Care Pack service for all HP servers' warranty.
- Involved into Infrastructure migration projects P2V, AD Migration, Exchange Migration, and Fileserver Migration.
- Contacting with software/Hardware vendors to resolve any critical issues.
- Managing Bluecoat Proxy appliance with MA sandbox.
- Managing and monitoring infrastructure using PRTG and Manage Engine.
- Manage Linux server Oracle Linux, Red Hat Linux.
- Manage ESXi Hosts and VCenter server.
- Manage and prepare documentation for all running services/applications.
- Working for Saudi Fund for Development (SFD) project as a resident engineer, Saudi Government Sector.
Sr. System & Network Administrator
Saif Group
11.2010 - 03.2014
- Company Overview: One of the leading industrial factories is in Alexandria, and it's part of the SAIFGROUP companies in Pakistan.
- Implement the company infrastructure in the main office and all branches.
- Designing and implementing Network Infrastructure Represented in configuring all Cisco devices and Fortigate firewall, implementing IP SEC VPN connection between all sites, and implementing all infrastructure services DHCP, DNS.
- Designing and implementing Virtualization Infrastructure Represented in vSphere V5.1, configuring the ISCSI service in SAN Storage IBM, and configuring high availability for virtualization infrastructure.
- Designed and implemented System Infrastructure Represented in Migrate, all systems from win server2003 to win server 2008 R2, and implemented AD and configured the replication between all sites, File Server (using DFS between all branches), SCCM2012, Exchange Server 2010, and LYNC Server 2010.
- Designing and implementing Security Infrastructure Represented in Fortigate firewall configuration and implementing security measure, Fortigate analyzer, GFI Network Monitor, SCCM 2012, Kaspersky admin kit, Group Policy, Monitoring File Server using File Type Screen and Quota.
- Designing and implementing Client Infrastructure Represented in all client OSs and the required software for all users using Virtual Applications, installing the company ERP Software.
- Designing and implementing a Backup solution using Microsoft System Center Data Protection Manager 2010 R3.
- Designing and implementing Communication Solution represented in LYNC 2010 Instance messaging and video conference internally.
- Designing and implementing a Ticketing server for the IT Department using Manage Engine ServiceDesk Plus to support 100+ users.
- One of the leading industrial factories is in Alexandria, and it's part of the SAIFGROUP companies in Pakistan.
System & Network Administrator
Grand Investments Securities
05.2009 - 11.2010
- Management of Windows-based network Infrastructure for Windows Server 2003 (Active Directory, DNS, DHCP, and group policy).
- Design network and server room infrastructure for new branch.
- Managing Application server.
- File server permissions Control.
- Managing Kaspersky Antivirus Server.
- Managed ISA server 2006.
- Managing GFI over ISA Server.
- Troubleshooting Operating system.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Senior Technical Support & Computer Instructor (ICDL)
Alexandria Institute of Engineering & Technology
02.2007 - 05.2009
Network & Computer Technical Support
Digital Telecom for Communication
05.2005 - 04.2006
Education
Degree pass -
ALEXANDRIA UNIVERSITY, FACULTY OF EDUCATION
Cloud Computing Micro Masters - undefined
EDX (University of Maryland)
Computer Science Diploma - undefined
King Saud University
Cyber Security Micro Masters - undefined
EDX (Rochester Institute of Technology)
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Task delegation
Decision-making
Time management
Team motivation
Adaptability and flexibility
Team collaboration
Workload management
Project management
Staff management
Business development
Cost control
Contract management
Strategic thinking
Scheduling and planning
Multitasking and organization
Conflict resolution
Coaching and mentoring
Inventory management
Vendor relationship management
Resource allocation
Compliance
Policy administration
Reporting and documenting
Teamwork and collaboration
Multitasking
Problem resolution
Problem-solving aptitude
Time management abilities
Work Planning and Prioritization
Documentation and reporting
Self motivation
Certification
Microsoft Certified Trainer
Personal Information
- Date of Birth: 01/17/83
- Nationality: Egyptian
- Marital Status: Married
Timeline
Assistant Manager - Technology Infrastructure and Operations
Red Sea Global
08.2022 - Current
VMware and Storage Engineer (Outsource)
GOSI - Government Sector
06.2021 - 08.2022
Sr. System Engineer
NourNet
01.2020 - 06.2021
Sr. System Engineer
Dar Al Arkan Real Estate Companies
04.2019 - 01.2020
Sr. System Engineer
ALKAN-CIT Co.
04.2014 - 04.2019
Sr. System & Network Administrator
Saif Group
11.2010 - 03.2014
System & Network Administrator
Grand Investments Securities
05.2009 - 11.2010
Senior Technical Support & Computer Instructor (ICDL)
Alexandria Institute of Engineering & Technology
02.2007 - 05.2009
Network & Computer Technical Support
Digital Telecom for Communication
05.2005 - 04.2006
Cloud Computing Micro Masters - undefined
EDX (University of Maryland)
Computer Science Diploma - undefined
King Saud University
Cyber Security Micro Masters - undefined
EDX (Rochester Institute of Technology)
Degree pass -
ALEXANDRIA UNIVERSITY, FACULTY OF EDUCATION