Summary
Overview
Work History
Education
Skills
Languages
Training course
Timeline
Generic

Ibrahim Al-Saadoun

Riyadh

Summary

Collaborative Key Account Manager with a proven track record of success in building relationships, negotiating, and developing new business within targeted and assigned accounts. Possessing strong analytical, quantitative, and technical aptitude, I have a keen attention to detail. A self-motivated, driven, and adaptable professional consistently exceeding goals. Background in managing high-value client accounts resulting in outstanding results by driving client satisfaction and loyalty through tailored account strategies. Exceptional teamwork and adaptability in dynamic environments have been recognized. Skilled in relationship management and strategic planning, contributing to success in this role.

Overview

15
15
years of professional experience

Work History

Key Account Manager

Wetico
01.2020 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Developed and delivered presentations to key customers to position products and services.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
  • Facilitated training sessions for new account management staff, sharing best practices and experiences.
  • Developed and maintained strong relationships with key clients to ensure long-term business growth.
  • Drove revenue growth by negotiating favorable contract terms with major accounts.
  • Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to event marketing, sales and brand promotion.
  • Built diverse and consistent sales portfolio.

Senior Sales Engineer

Wetico
01.2013 - 12.2019
  • Used strategic tactics in lead and sales generation processes, assisting department success against established targets
  • Led more than 45 customer trials to demonstrate water treatment capability
  • Gained customer trust through simple product demonstrations and explanations of cost-saving potentials
  • Assisted clients to select products or services best suited to their needs with extreme care and attention

Sales Engineer

Wetico
10.2010 - 12.2012
  • Exceeded monthly KPI targets through astute new business generation and expert sales strategy
  • Delivered monthly revenue of 2 million SAR on average through developed sales, relationship-building and negotiation abilities
  • Gained customer trust through simple product demonstrations and explanations of cost-saving potentials

Chemical Engineer

Oil Refinery
12.2009 - 07.2010
  • Work in Hydrogen removal unit with operation team

Education

Bachelor of Science - Chemical Engineering

University of Technology
06.2009

Skills

  • Client relationship building
  • Sales closing
  • Business development
  • Presentation skills
  • Key account management
  • Sales planning
  • Customer support
  • Technical documentation
  • Sales proposals
  • Competitive analysis
  • Organization skills
  • Research and development
  • Proposal development

Languages

English
Arabic

Training course

Advance Sales Skills course

Time management course

Negotiation skill course

B2B Sales Course

Timeline

Key Account Manager

Wetico
01.2020 - Current

Senior Sales Engineer

Wetico
01.2013 - 12.2019

Sales Engineer

Wetico
10.2010 - 12.2012

Chemical Engineer

Oil Refinery
12.2009 - 07.2010

Bachelor of Science - Chemical Engineering

University of Technology
Ibrahim Al-Saadoun