Ibrahim Alanazi
Riyadh
Overview
16
16
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work history
Mailroom Supervisor
Sanas for Mail (DHL)
Riyadh
2012.04 - 2025.04
- Overseeing mailroom operations, ensuring efficient sorting and delivery processes.
- Monitoring workflow and ensuring all tasks are prepared and completed on time.
- Tracking shipments and resolving issues with delayed or stuck shipments.
- Collaborating with relevant departments to improve service quality.
- Analyzing data and preparing daily and monthly reports.
Site Supervisor
General Trading Company
Riyadh
2011.06 - 2012.03
- Supported logistics and administrative tasks to streamline operations.
- Managed inventory tracking to ensure timely restocking of supplies.
- Coordinated with suppliers to maintain smooth delivery schedules.
- Prepared weekly reports on operational performance for management review.
Sales Representative
Saudi Security Solutions and Services Company
Riyadh
2009.05 - 2010.07
- Contributed to operational support and team coordination.
- Conducted regular safety and security checks to ensure compliance with protocols.
- Assisted in training new team members to enhance operational efficiency.
Education
General Secondary Certificate -
RiyadhSkills
- Proficient in Microsoft Excel (Pivot Tables, Data Analysis)
- Strong organizational and time-management skills
- Effective communication and team coordination
- Customer service excellence
- Problem-solving and critical thinking
- Attention to detail and accuracy
Accomplishments
- Employee of the Year, 2021, Recognized for outstanding performance at Sanas for Mail (DHL).
- Employee of the Month
- November 2021
- July 2022
- Awarded for exceptional contributions.
Certification
- Skillsfirst Level 3 Diploma in DHL Supervisory Skills - RQF
- Supervisory Excellence Certificate CIM Academy
- General English Course – EF Level 6 (CEFR A2)
- Managing Operations
- Inspirational Leadership
- Communication Essentials
- Managing and Developing Self
- Working with Teams Effectively
- Customer Service Matters
- High Performance Leadership
Languages
Arabic
English
Timeline
Mailroom Supervisor
Sanas for Mail (DHL)
2012.04 - 2025.04
Site Supervisor
General Trading Company
2011.06 - 2012.03
Sales Representative
Saudi Security Solutions and Services Company
2009.05 - 2010.07