Overview
Work history
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ibrahim Alanazi

Riyadh

Overview

16
16
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification

Work history

Mailroom Supervisor

Sanas for Mail (DHL)
Riyadh
04.2012 - 04.2025
  • Overseeing mailroom operations, ensuring efficient sorting and delivery processes.
  • Monitoring workflow and ensuring all tasks are prepared and completed on time.
  • Tracking shipments and resolving issues with delayed or stuck shipments.
  • Collaborating with relevant departments to improve service quality.
  • Analyzing data and preparing daily and monthly reports.

Site Supervisor

General Trading Company
Riyadh
06.2011 - 03.2012
  • Supported logistics and administrative tasks to streamline operations.
  • Managed inventory tracking to ensure timely restocking of supplies.
  • Coordinated with suppliers to maintain smooth delivery schedules.
  • Prepared weekly reports on operational performance for management review.

Sales Representative

Saudi Security Solutions and Services Company
Riyadh
05.2009 - 07.2010
  • Contributed to operational support and team coordination.
  • Conducted regular safety and security checks to ensure compliance with protocols.
  • Assisted in training new team members to enhance operational efficiency.

Education

General Secondary Certificate -

Riyadh

Skills

  • Proficient in Microsoft Excel (Pivot Tables, Data Analysis)
  • Strong organizational and time-management skills
  • Effective communication and team coordination
  • Customer service excellence
  • Problem-solving and critical thinking
  • Attention to detail and accuracy

Accomplishments

  • Employee of the Year, 2021, Recognized for outstanding performance at Sanas for Mail (DHL).
  • Employee of the Month
  • November 2021
  • July 2022
  • Awarded for exceptional contributions.

Certification

  • Skillsfirst Level 3 Diploma in DHL Supervisory Skills - RQF
  • Supervisory Excellence Certificate CIM Academy
  • General English Course – EF Level 6 (CEFR A2)
  • Managing Operations
  • Inspirational Leadership
  • Communication Essentials
  • Managing and Developing Self
  • Working with Teams Effectively
  • Customer Service Matters
  • High Performance Leadership

Languages

Arabic
English

Timeline

Mailroom Supervisor

Sanas for Mail (DHL)
04.2012 - 04.2025

Site Supervisor

General Trading Company
06.2011 - 03.2012

Sales Representative

Saudi Security Solutions and Services Company
05.2009 - 07.2010

General Secondary Certificate -

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Ibrahim Alanazi