IBRAHIM ALDAYEL

Experienced professional with a strong background in tourism trip planning and organisation, visitor communication, and customer service. Demonstrates expertise in historical research and analysis, tourism marketing, cultural organisation and management, and sustainable tourism. Proficient in administrative support tasks including answering outgoing calls and emails, schedule preparation and coordination, report generation and timely delivery, document and file management. Skilled in point of sale operation, time optimisation, business development, luxury fashion sales, Instagram marketing. Committed to delivering exceptional service with a positive attitude while continuously seeking opportunities for career growth within the tourism industry.

• Preparation of cadres for hosting and dispatching youth delegations.
• English language skills for tourism service providers.
• Creative leadership for employees in tourist establishments.
• Public relations management and institutional communication.
• Digital marketing for tourist destinations.
• Management of tourist security risks.

• Provided administrative and clerical support, organized files, prepared reports, coordinated meetings, and communicated with clients and suppliers to ensure efficient workflow.
• Responsible for organizing and managing records and documents, scheduling appointments, and meetings, communicating with clients to meet their needs, and preparing presentations and periodic reports.
• Assisted the sales team in providing excellent customer service, preparing sales offers, tracking orders, ensuring customer needs are met, organizing promotional offers, and managing daily sales operations.