IBRAHIM ALESSA
Riyadh,Saudi Arabia
Summary
A graduate of a bachelor's degree in accounting from a number lover. I have knowledge in preparing financial statements, auditing, and preparing budgets, with a broad knowledge of local and international accounting standards.
Overview
2
2
years of professional experience
Work History
After-Sales service technician
Jarir Bookstore
Riyadh, Riyadh Region
01.2024 - Current
- Provided technical support and troubleshooting for electronics, including mobiles and accessories.
- Assisted with device setup, diagnosed issues, and managed repairs or service coordination.
- Maintained inventory of technical components and documented support activities.
- Enhanced client trust by offering detailed explanations on maintenance procedures.
- Dealt with customers face to face, ensuring a positive experience post-purchase.
salesman
Jarir Bookstore
Riyadh, Riyadh Region
10.2022 - 12.2023
- Participated actively in trade shows, increasing brand awareness amongst potential clients.
- Boosted customer satisfaction by providing exceptional product knowledge and advice.
- Helped customers select and purchase mobile phones and accessories, offering expert advice and personalized service.
- Addressed customer inquiries and concerns, resolving issues to ensure satisfaction and encourage repeat business.
- Stayed current with product features, promotions, and market trends to offer informed advice and boost sales.
Education
Bachelor's degree - Accounting
Imam Mohammad Ibn Saud Islamic University (IMSIU)
Riyadh, Riyadh Region 09/2019 - 02/2025
Skills
- PowerPoint
- Excel
- Teamwork
- Work under pressure
- Communication
Languages
Arabic
Advanced
English
Beginner
Timeline
After-Sales service technician
Jarir Bookstore
01.2024 - Current
salesman
Jarir Bookstore
10.2022 - 12.2023
Bachelor's degree - Accounting
Imam Mohammad Ibn Saud Islamic University (IMSIU)
09/2019 - 02/2025
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