IBRAHIM ALHAWASILAH
Riyadh,01
Summary
Proven Assistant Administrator with a track record of enhancing office coordination and document control at Shamael Al-Khaleej. Excelled in managing inventory and streamlining appointment schedules, boosting productivity by 30%. Demonstrates exceptional file organization and maintains confidentiality, showcasing strong organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work history
Administrative Clerk
Joannou & Paraskevaides
2014.07 - 2016.09
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Administrative Clerk
Shamael Al-Khaleej
2018.01 - 2020.03
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Assistant Administrator
Shamael Al-Khaleej
2020.10 - 2025.04
- Managed purchasing, stocking and organizing inventory.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Arranged conference rooms and facilities to prepare for meetings.
Customer Service Agent
Saudi Ground Services
Riyadh
2025.04 - 2025.11
- Adhered strictly to regulatory guidelines during customer interactions, maintained brand reputation.
- Maintained high standards of professionalism whilst dealing with complex situations.
- Took ownership of customer concerns, ensured comprehensive resolution efforts were made.
Education
High School Diploma -
Jeel Al-Riyadah
Riyadh, Saudi ArabiaSkills
- File organization
- Flight documents verification
- Customer check-ins
- Special needs passenger assistance
- Patience under pressure
- Email correspondence
Languages
Arabic
Native language
English
Intermediate
Arabic
Native
Timeline
Customer Service Agent
Saudi Ground Services
2025.04 - 2025.11
Assistant Administrator
Shamael Al-Khaleej
2020.10 - 2025.04
Administrative Clerk
Shamael Al-Khaleej
2018.01 - 2020.03
Administrative Clerk
Joannou & Paraskevaides
2014.07 - 2016.09
High School Diploma -
Jeel Al-Riyadah