IBRAHIM ALHAWASILAH
Riyadh,01
Summary
Proven Assistant Administrator with a track record of enhancing office coordination and document control at Shamael Al-Khaleej. Excelled in managing inventory and streamlining appointment schedules, boosting productivity by 30%. Demonstrates exceptional file organization and maintains confidentiality, showcasing strong organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work history
Administrative Clerk
Joannou & Paraskevaides
07.2014 - 09.2016
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Administrative Clerk
Shamael Al-Khaleej
01.2018 - 03.2020
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Assistant Administrator
Shamael Al-Khaleej
10.2020 - 04.2025
- Managed purchasing, stocking and organizing inventory.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Arranged conference rooms and facilities to prepare for meetings.
Customer Service Agent
Saudi Ground Services
Riyadh
04.2025 - 11.2025
- Adhered strictly to regulatory guidelines during customer interactions, maintained brand reputation.
- Maintained high standards of professionalism whilst dealing with complex situations.
- Took ownership of customer concerns, ensured comprehensive resolution efforts were made.
Education
High School Diploma -
Jeel Al-Riyadah
Riyadh, Saudi ArabiaSkills
- File organization
- Flight documents verification
- Customer check-ins
- Special needs passenger assistance
- Patience under pressure
- Email correspondence
Languages
Arabic
Native language
English
Intermediate
Arabic
Native
Timeline
Customer Service Agent
Saudi Ground Services
04.2025 - 11.2025
Assistant Administrator
Shamael Al-Khaleej
10.2020 - 04.2025
Administrative Clerk
Shamael Al-Khaleej
01.2018 - 03.2020
Administrative Clerk
Joannou & Paraskevaides
07.2014 - 09.2016
High School Diploma -
Jeel Al-Riyadah