Ibrahim AlHazmi
Medina,Medina Region
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
Work history
Hotel receptionist
Ghaleyat Uhud
Medina, Medina Region
01.2021 - 09.2024
- Greeted and checked-in guests promptly and professionally.
- Kept reservations systems up-to-date for clear availability management.
- Managed incoming calls effectively using switchboard systems.
- Issued guest room keys with advice on location and access.
- Processed and provided clear, accurate receipts for guest payments.
- Coordinated housekeeping staff to prepare rooms for guest arrivals.
- Recorded guest account activity to produce accurate bills upon departure.
- Instructed maintenance staff to service rooms with known issues.
- Actioned special requests to elevate guest stays.
Education
Diploma - Computer Science
Taibah University
Medina, Medina Region 01.2016 - 01.2020
Bachelor of Applied Science - Computer Science
Taibah University
Medina, Medina Region 01.2021 -
Skills
- Payment Processing
- Multitasking
- Conflict management
- Hospitality services
- File management
- Group services
- Administrative skills
- Night audit
- Reservations systems
- Guest services
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Resourcefulness
- Knowledge of [Software]
- Multilingual
Languages
English
Fluent
Affiliations
- Football
- Swimming
Timeline
Hotel receptionist
Ghaleyat Uhud
01.2021 - 09.2024
Bachelor of Applied Science - Computer Science
Taibah University
01.2021 -
Diploma - Computer Science
Taibah University
01.2016 - 01.2020