Ibrahim Ali Alohaydib
KSA,Riyadh
Summary
Operations and logistics professional with extensive experience in airport operations, onboarding coordination, guest services, logistics support, and stakeholder communication within healthcare and corporate environments. Proven ability to coordinate complex operational activities, manage cross-functional communication, and resolve issues efficiently in fast-paced environments. Skilled in customer experience, transportation coordination, event operations, and administrative support with strong multitasking and organisational abilities.
Overview
13
13
years of professional experience
Work History
Airport Representative – Logistics Department
King Faisal Specialist Hospital & Research Centre
09.2025 - Current
- Coordinated airport arrivals and transportation arrangements for employees, VIP guests, patients, and international visitors.
- Managed communication between internal departments and external stakeholders to ensure smooth operational processes.
- Supported employee onboarding operations by facilitating arrival procedures, transportation, accommodation coordination, and issue resolution.
- Handled urgent operational situations and resolved transportation, or arrival-related issues efficiently under pressure.
- Maintained accurate arrival schedules, transportation records, and operational follow-ups to ensure service continuity.
Event Representative – Events&Marketing Department
King Faisal Specialist Hospital & Research Center
11.2018 - 09.2025
- Coordinated internal and external events, ensuring smooth execution and operational readiness.
- Managed guest relations and provided professional support for visitors, executives, and participants during events.
- Assisted in organising event logistics, schedules, registrations, and communication with stakeholders.
- Supported marketing and public relations activities to enhance engagement, and visitor experience.
- Worked closely with multiple departments to ensure operational efficiency during events and special activities.
Ward Clerk - Nursing Department
King Faisal Specialist Hospital & Research Center
11.2017 - 11.2018
- Managed administrative and clerical tasks within the hospital ward while maintaining accurate patient records and documentation.
- Coordinated communication between medical staff, patients, and hospital departments to support daily operations.
- Assisted in handling patient admissions, transfers, and discharge procedures efficiently.
- Maintained organised records and ensured confidentiality of sensitive information.
Executive Customer Service Representative
AXA Cooperative Insurance Company
06.2016 - 05.2017
- Assisted clients with insurance-related enquiries and provided professional customer support services.
- Resolved customer complaints and service issues while maintaining high levels of customer satisfaction.
- Coordinated with internal departments to process requests and ensure timely issue resolution.
- Maintained accurate customer records, and supported daily operational activities.
Teller
Al Rajhi Bank
07.2013 - 06.2014
- Performed daily banking transactions including deposits, withdrawals, and account services accurately and efficiently.
- Delivered professional customer service while handling financial transactions in a fast-paced environment.
- Assisted customers with banking inquiries and ensured compliance with banking procedures and regulations.
- Maintained transaction accuracy and supported branch operational activities.
Education
Bachelor of - Business Administration
Saudi Electronic University
Riyadh01-2026
Diploma in - Marketing
Institute of Public Administration
Riyadh01-2026
Skills
- Operations Support
- Logistics Coordination
- Airport Operations
- Transportation Coordination
- Employee Onboarding
- Stakeholder Communication
- Guest & VIP Services
- Customer Experience
- Event Coordination
- Administrative Support
- Public Relations
- Problem-solving
- Multitasking
- Microsoft Office
Certifications
- English language Course, Florida State University, United States, 2014-2016
- Certificate in Induction program & Code of conduct, Riyadh, 2013
Languages
English
Advanced
C1
Timeline
Airport Representative – Logistics Department
King Faisal Specialist Hospital & Research Centre
09.2025 - Current
Event Representative – Events&Marketing Department
King Faisal Specialist Hospital & Research Center
11.2018 - 09.2025
Ward Clerk - Nursing Department
King Faisal Specialist Hospital & Research Center
11.2017 - 11.2018
Executive Customer Service Representative
AXA Cooperative Insurance Company
06.2016 - 05.2017
Teller
Al Rajhi Bank
07.2013 - 06.2014
Bachelor of - Business Administration
Saudi Electronic University
Diploma in - Marketing
Institute of Public Administration