Ibrahim Al Omari
Riyadh,Riyadh Region
Summary
10 Years of accomplishment in sales and major accounts relations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Account Manager
El Ajou Group
Riyadh, Kingdom of Saudi Arabia
2010.01 - Current
- Identifying needs to deliver relevant solutions that met client budgets.
- Investigated low-performing accounts.
- Visited customer locations to determine needs, provide suggestions ideas in order to motivate to advanced solutions.
- Collected customer feedback to help drive continuous improvement across products and service delivery.
- Proposed new solutions to meet changing customer needs and objectives to offer added value.
- Identifying opportunities with existing accounts.
- Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
- Account data analysis in order to improve sales .
Area Techinal Services and Sales Coordinator
El Ajou Group
Riyadh, Riyadh Region
2010.01 - 2012.01
- Followed up on sales quotes and potential leads within target timeframes.
- Provided internal support to elevate sales experience and drive customer satisfaction.
Education
Networking and Hardware
Mediatrek Computer Academy
India Bangalore City 2005.01 - 2005.02
Graphics
NewHorizons
Riyadh, Riyadh Region 2007.02 - 2007.04
Bachelor's degree in English literature - English literature
Hadhramaut University of Sciences and Technology
KSA office. 2007.06 - 2012.02
Internal Auditor Course - ISO9001:2008
Canadian Standards Association
Riyadh, Riyadh Region 2010.10 - 2010.10
Therefore Sales and Presales Course
Canon
Riyadh, Riyadh Region 2014.04 - 2014.04
Documents Scanners - Practical and Theoretical Course
Canon Middle East Program
Riyadh, Riyadh Region 2015.03 - 2015.03
Materials Handling - Products and Applications
Kardex Remstar
Khobar, Eastern Province 2015.07 - 2015.07
Skills
- Account management
- Prospecting
- Product and service sales
- Account development
- Self-motivated
- Needs analysis
- Business development and planning
- Forecasting abilities
- Relationship-building and management
- Highly competitive
- Team training
- Customer relationships
- Excellent negotiating
Timeline
Materials Handling - Products and Applications
Kardex Remstar
2015.07 - 2015.07
Documents Scanners - Practical and Theoretical Course
Canon Middle East Program
2015.03 - 2015.03
Therefore Sales and Presales Course
Canon
2014.04 - 2014.04
Internal Auditor Course - ISO9001:2008
Canadian Standards Association
2010.10 - 2010.10
Account Manager
El Ajou Group
2010.01 - Current
Area Techinal Services and Sales Coordinator
El Ajou Group
2010.01 - 2012.01
Bachelor's degree in English literature - English literature
Hadhramaut University of Sciences and Technology
2007.06 - 2012.02
Graphics
NewHorizons
2007.02 - 2007.04
Networking and Hardware
Mediatrek Computer Academy
2005.01 - 2005.02
Projects implemented
Severals of projects has been implemented with different products and solutions in government and private sectors.
Projects implemented
Several's of projects has been implemented with different products and solutions in government and private sectors.