Ibrahim Al Omari
BDM
RIYADH
Summary
10 Years of accomplishment in sales and major accounts relations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
16
16
years of professional experience
Work History
BDM
ERTIQA BUSINESS
03.2025 - Current
- Negotiated contracts with clients, securing favorable terms for both parties.
- Establishing new partnerships with global suppliers and manufacturers
- Streamlined sales processes to improve efficiency and drive results.
- Managed a diverse portfolio of accounts, consistently exceeding sales targets and expectations.
- Enhancing the organization’s internal work environment and applying best practices to attract top talent and corporate collaborators
- Cultivated an environment of continuous improvement within the team by sharing best practices and encouraging open communication.
- Developing tools and generating innovative ideas to expand target reach and boost sales and profitability
- Increased revenue by identifying and pursuing new business opportunities in target markets.
- Implemented innovative marketing strategies, increasing brand awareness and attracting new clients.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Facilitated business by implementing practical networking techniques.
Account Manager
Arabian Furniture and Design
07.2024 - 12.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
El Ajou Group
Riyadh
12.2012 - Current
Area Techincal Services and Sales Coordinator
El Ajou Group
01.2010 - 01.2012
- Riyadh Region
- Identifying needs to deliver relevant solutions that met client budgets.
- Investigated low-performing accounts.
- Visited customer locations to determine needs, provide suggestions ideas in order to motivate to advanced solutions
- Collected customer feedback to help drive continuous improvement across products and service delivery
- Proposed new solutions to meet changing customer needs and objectives to offer added value
- Identifying opportunities with existing accounts.
- Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction
- Account data analysis in order to improve sales .
- Followed up on sales quotes and potential leads within target timeframes.
- Provided internal support to elevate sales experience and drive customer satisfaction.
- PROJECTS IMPLEMENTED Several projects have been implemented with different products and solutions in government and private sectors
- Ibrahim.k.alomari@gmail.com
- Riyadh, Riyadh Region
Education
Networking and Hardware - Information Technology
February 2005
Bachelor's degree - English, English literature
April 2007
Internal Auditor Course - ISO9001
February 2012
Documents Scanners - Practical and Theoretical Course - Information Technology
July 2015
Materials Handling - Products And Software - Industrial Technology
2015
Skills
- Account management
- Prospecting
- Product and service sales
- Account development
- Self-motivated
- Needs analysis
- Business development and planning
- Forecasting abilities
- Relationship-building and management
- Highly competitive
- Team training
- Customer relationships
- Excellent negotiating
Timeline
BDM - ERTIQA BUSINESS
03.2025 - Current
Account Manager - Arabian Furniture and Design
07.2024 - 12.2024
Account Manager - El Ajou Group
12.2012 - Current
Area Techincal Services and Sales Coordinator - El Ajou Group
01.2010 - 01.2012
Mediatrek Computer Academy - Networking and Hardware, Information Technology
NewHorizons - Bachelor's degree, English, English literature
Hadhramaut University OfSciences And Technology - Internal Auditor Course, ISO9001
Canon Middle East - Documents Scanners - Practical
and Theoretical Course, Information Technology
Kardex Remstar - Materials Handling - Products And Software, Industrial Technology