Highly skilled and enthusiastic professional with +10 years of experience managing operations in and business development. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Coordinator
King Faisal Specialist Hospital & Research Centre
Riyadh
08.2014 - Current
Handled patient scheduling, check-in, check-out and processing.
Prepared detailed documents and reports in adherence administrative processes.
Transcribed meeting minutes for management's records.
Convert text and audio recordings from one language to Arabic
Ensure translated content conveys original meaning and tone
Cross-reference specialized dictionaries and translation tools to check quality of translation
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Discussed medical histories with patients in effort to provide most effective medical advice.
Communicated with patients, ensuring that medical information was kept private.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Patient Representative
King Faisal Specialist Hospital & Research Centre
Riyadh
05.2012 - 08.2014
Verified any changes or data updates to patient records and checked insurance information at each appointment.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Monitored patient flow throughout day to maintain appointment times and schedules.
Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Organized patient records and database to facilitate information storage and retrieval.
Education
Bachelor - Languages And Translation
King Saud University
Riyadh
01.2009 - 01.2012
Skills
Loss prevention management
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Accomplishments
Patients Experience Institute of public administration
Quality management in heath organizations
Introduction to human resource functions
Leadership Essential
Leading through Change
Generating Alternatives in Problem Solving
Timeline
Administrative Coordinator
King Faisal Specialist Hospital & Research Centre
08.2014 - Current
Patient Representative
King Faisal Specialist Hospital & Research Centre
05.2012 - 08.2014
Bachelor - Languages And Translation
King Saud University
01.2009 - 01.2012
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