Ibrahim alshehri

namas,saudi arabia

Summary

Promising student applying seeking Engineering Technician position. Demonstrates understanding of test engineering methodologies. Motivated to support engineers and technical staff in development, testing,and maintenance of products, systems and equipment.

Overview

years of post-secondary education

Work history

Customer service

kawader

namas, saudi arabia

03.2022 - 07.2022

Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Assisted customers with varying questions using product knowledge and service expertise.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Education

Bachelor of Technology - Network system engineering

المؤسسة العامة للتدريب المهني والتقني

Riyadh, Riyadh Region

08.2022 - 06.2024

Skills

Problem-solving
Data Entry
Technical issues analysis
Skilled in TCP/IP and WAN

Hardware upgrades
Hardware diagnosis
Application installations

Timeline