IBRAHIM ALTUKHAYS
Riyadh
Summary
A motivated Junior Business Analyst with a passion for helping teams work smarter. Experienced in gathering requirements, analyzing data, and identifying opportunities for process improvements. Comfortable collaborating with others, documenting workflows, and using data to make informed decisions that drive business success
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst & Quality Assurance Intren
Future Work
10.2024 - Current
- Assisted in gathering and documenting business requirements to support freelance project development
- Implemented best practices for mobile application testing, resulting in fewer post-release defects reported from endusers.
- Foster close collaboration with developers to ensure analytical insights are effectively implemented in app updates and features.
- Assisted in the deployment and monitoring of applications in cloud environments
- Led (UAT) efforts, identified issues, and collaborated with IT teams to resolve them prior to system go-live.
- Enhanced application performance by conducting thorough system analyses and implementing necessary updates.
- Participated in daily stand-up meetings and contributed to sprint planning
- Participated in user acceptance testing (UAT) to ensure solutions met business
- Developed user stories, process flows, and functional specifications to support CRM customization and integration with other business systems
- Provided continuous CRM system support and recommendations for system enhancements based on evolving business needs and industry best practices.
Quality Control Engineer
Quality Professionals
01.2024 - 04.2024
- Implemented Software test cases and assessed outcomes, recording any defects or irregularities detected Validated quality processes and identified operational and performance qualifications
- Developed and implemented tactical solutions to resolve problems, enabling optimised customer satisfaction
IT Specialist (CO-OP Trainee)
Dawadmi Hospital
07.2022 - 09.2022
- Installed new hardware, software updates and security patches
- Collaborated with IT team to establish cycle of operations
- Implemented and maintained backups,
Education
Bachelor of Science - Computer Science
Shaqra University
06.2023
Skills
- Jira Reporting and Dashboards
- Excellent time management
- Information security
- CRM systems
- Teamwork and Collaboration
- Advanced English language
- Quality assurance methodologies
- Business planning
- Business solutions development
- Requirements analysis
- Business requirements
- Business process improvement
- Requirements gathering
Certification
- Security Huawei - HCIA
- Software Developer - Artificial Intelligence at Microsoft Misk Academy
- Cybersecurity Incident Responding Analyst Misk Academy
- Cisco Networking Academy-Cyber Threat Management
- Data analysis at STC Misk Academy
- Cloud Computing Admin at Microsoft Misk Academy
- AI Fundamentals with IBM SkillsBuild - Cisco Networking Academy
Timeline
Business Analyst & Quality Assurance Intren
Future Work
10.2024 - Current
Quality Control Engineer
Quality Professionals
01.2024 - 04.2024
IT Specialist (CO-OP Trainee)
Dawadmi Hospital
07.2022 - 09.2022
Bachelor of Science - Computer Science
Shaqra University
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