Ibrahim Anbar
Jeddah
Summary
Dynamic IT Application and Operation Senior Manager with expertise in ERP implementation, project management, and stakeholder engagement. Proven success in leading cross-functional teams to optimize processes and ensure timely delivery of complex projects.
Overview
14
14
years of professional experience
8
8
Certifications
Work History
IT APPLICATION AND OPERATION SENIOR MANAGER
SAUDI MOTORSPORT COMPANY
Jeddah
03.2022 - Current
- Deploy, maintain, and troubleshoot core business applications, including application servers and databases
- Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
- Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
- Provide a stable and technologically suitable platform for race operations so that the company can meet contractual obligations
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Coordinated with other departments including sales, marketing, finance, HR, to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Provided technical expertise in the design and implementation of automated systems used in the operations department.
- Managed project timelines and resources to ensure successful implementation of business plans.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and maintained budgets for Corporate and projects, ensuring cost-effectiveness and financial efficiency.
- Monitor service level agreements (SLAs) with vendors and third-party providers to uphold timely resolution of application-related issues according to agreed timelines.
- Overseeing compliance with necessary NCA regulations.
IT & ERP IMPLEMENTATION MANAGER
AL-TAKNIA
RIYADH
12.2020 - 03.2022
- Prepare digital transformation Plan aligned with business cases and scope of work for all related initiates
- Implemented Microsoft dynamic 365 for Supply chain, Finance and Projects
- Implemented HRMS cloud-based Mena Itch system up to 1,500 employees (Personnel Management, Payroll, Employee Self Services)
- Implemented IT infrastructure Data Center of Head Office (Exchange, Domain Control, network, active directory, SharePoint and else), 9 Hyper Servers and 3 warehouses
- Manage and maintain DNS, DHCP, Active Directory services, FTP, VOIP, AVAYA call center and CCTV
- GO-Live for MenaItech HCM application (Work Structures, People Management, Administration, Configuration, Earnings and Deductions and Self-Service Module)
- Optimize the organization technology resources and recommended future technology direction and new technology initiation
- Develop the Business Plan, IT budget and monitor both CAPEX, OPEX to ensure that the financial targets are met
- Managed the implementation of new software systems, ensuring that all requirements were met and deadlines were adhered to.
- Collaborated with cross-functional teams to ensure successful integration of hardware, software, and networking components.
- Developed project plans and timelines for each implementation process, tracking progress against these plans to ensure completion on schedule.
- Resolved any technical issues encountered during the implementation process in a timely manner.
APPLICATION MANAGER
AL-SHIAKA
Jeddah
07.2016 - 12.2020
- Led the company's transformation process and prepared Request for Proposal (RFP) for ERP transformation process.
- Investigated and addressed issues with the ERP system, resulting in enhanced usability and improved functionality.
- Played a significant role in improving finance and supply chain operations by establishing a clear connection between policies and business outcomes.
- Built an e-commerce portal using Magento, collaborating with developers and the marketing team to enhance the site's quality and performance.
- Successfully implemented and managed ERP systems, including Oracle Fusion and Infor M3, covering Financial Accounting and Controlling, SCM functions, Manufacturing and MRP execution, Sales, and promotion module.
- Implemented a Point of Sale (POS) module across 60+ stores with 200 cashiers, ensuring synchronization within 5 minutes and seamless integration with the ERP system.
- Implemented Oracle Retail Xstore Point of Service, EFTLink, Office, Customer Engagement, Campaign, and Loyalty modules.
- Developed and executed application strategies to ensure a secure, reliable, and cost-effective technology infrastructure.
- Monitored system performance, identified areas for improvement, and formulated corrective action plans.
- Collaborated with various departments to define specifications for new applications and modifications to existing systems.
- Assisted in the selection of software packages and conducted testing prior to implementation.
- Provided technical support to users at all levels, addressing application problems and resolving issues.
- Ensured compliance with internal policies and external regulations related to application development and maintenance.
- Administered databases associated with applications and made recommendations for optimization to enhance performance.
- Designed reporting formats utilizing multiple database systems and scheduled regular reports using Qlik Bi and Crestal coral App.
- Evaluated vendor proposals for hardware and software purchases and negotiated contracts as needed.
- Participated in design reviews, ensuring the incorporation of security measures into the architecture of new systems.
- Maintained an inventory of software licenses, ensuring compliance with legal requirements.
IT MANAGER
BAFARAT
Jeddah
05.2013 - 07.2016
- Successfully managed the IT Department, aligning its activities with the business objectives of the organization.
- Implemented a comprehensive Point of Sale (POS) system for showrooms and cafes, which included functionalities such as warehouse management, production, retail, transfer, purchasing, and integrations.
- Led the implementation of the IT infrastructure for the Head Office, including Exchange, Domain Control, network setup, and other related components. This covered 6 Hyper Servers, 11 branches, and supported over 70 users across three systems.
- Planned, coordinated, directed, and designed various IT-related activities to support organizational needs.
- Provided administrative direction and support for daily operational activities within the IT department.
- Undertook systems administration tasks, monitoring, and troubleshooting of ERP databases to ensure their smooth operation.
- Took the lead in building a new item structure and related attributes for showroom and cafe products, enhancing their visibility and management.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards and best practices.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems to ensure optimal performance and reliability.
- Collaborated with other departments to develop innovative solutions for complex IT-related problems.
- Created detailed documentation for software, hardware, and network configurations, ensuring comprehensive records and facilitating future maintenance and troubleshooting.
WEB APPLICATION DEVELOPER
KAU FACULTY OF MARINE SEINCE
Jeddah
11.2011 - 05.2013
- Managed software development and solutions implementation projects, automating business processes using various platforms and tools.
- Maintained constant communication with colleagues in different departments to understand their requirements and deploy their content within agreed timeframes.
- Successfully led outsourcing development teams based in India to build a modern Faculty Portal using technologies such as .NET, MVC 5, SQL Server, and other relevant tools.
- Developed, analyzed, prioritized, and organized requirement specifications, data mapping, diagrams, and flowcharts, providing clear guidance for developers and testers.
- Implemented a ticketing system to streamline support requests from staff members to the IT department, improving efficiency and response times.
- Developed web applications using HTML, CSS, JavaScript, and React.js, ensuring intuitive user interfaces and smooth functionality.
- Designed user interfaces for websites and mobile applications, focusing on user experience and visual appeal.
- Implemented new features to enhance the usability and performance of web applications, addressing user feedback and business requirements.
- Created custom back-end services to support front-end development needs, ensuring seamless integration and efficient data handling.
- Conducted thorough testing of web application code, using debugging tools to identify and resolve issues related to accuracy and performance.
- Integrated third-party APIs into existing web applications, expanding functionality and enabling data exchange with external systems.
- Collaborated with other developers to make software design and architecture decisions, leveraging collective expertise and best practices.
- Provided technical support to customers experiencing issues with web applications, troubleshooting problems and offering appropriate solutions.
- Maintained existing web application codebase by fixing bugs and refactoring code as necessary, ensuring code quality and stability.
- Conducted research on emerging technologies in web application development, identifying potential solutions to address customer needs and improve development practices.
Education
Diploma - .Net Technologies
NIIT
India12-2011
SOFTWARE ENGINEERING
SANA’A UNIVERSITY
Saudi Arabia01-2011
Accomplishments
• Successfully deployed various ERP solutions for different companies across multiple platforms, such as Oracle Fusion, Microsoft Dynamics, Infor and Oracle X-Store.
• Successfully implemented a cloud-based HRMS system, Mena Itch, and Oracle Fusion for up to 1,500 employees, covering Personnel Management, Payroll, and Employee Self Services.
• Successfully implemented business intelligence tools, such as Qlik and Power BI, while also establishing a robust data warehouse to efficiently extract valuable insights from multiple data sources.
• Successful implementation of a customized Warehouse Management System (WMS) application and seamlessly integrated it with Oracle Fusion. This integration facilitated the efficient management of inbound and outbound transactions across multiple warehouses and branches.
• Successfully implemented access control and accreditation solutions, including development and configuration, to effectively manage a customer base of 150,000 during the Formula 1 races, while seamlessly integrating it with the ticketing and exchange platforms.
• Successfully deployed SAGP Website and App, ticketing system, CRM system, Facility management, tracking app, websites, cloud infrastructure, cybersecurity measures and payment gateway.
BUSINESS SKILLS
- Application deployment
- ERP implementation
- Technical support
- Systems integration
- Database administration
- Project management
- IT Service Management
- Stakeholder Management
- Vendor Relationship
TECHNICAL SKILLS
- Data Architecture
- Database Design
- BI Tools
- Digital Transformation
- CRM Tools
- Data Integration
- AI Architecture
- ERP Systems
- Software Engineering
TOOLS
· Microsoft SQL Server
· Oracle Database
· MySQL
· Microsoft Power BI
· Desktop/Server
· Qlik Sense
· SAP Crystal Reports
· ASP.NET, ASP.NET MVC
· MS C#, MS C++, MS VB
· Java
· Python
· JavaScript
· CSS
· jQuery
· HTML
Certification
Diploma in .Net Technologies and Network, India.
Languages
Arabic
Native
Native
English
Proficient (C2)
C2
Timeline
IT APPLICATION AND OPERATION SENIOR MANAGER
SAUDI MOTORSPORT COMPANY
03.2022 - Current
IT & ERP IMPLEMENTATION MANAGER
AL-TAKNIA
12.2020 - 03.2022
APPLICATION MANAGER
AL-SHIAKA
07.2016 - 12.2020
IT MANAGER
BAFARAT
05.2013 - 07.2016
WEB APPLICATION DEVELOPER
KAU FACULTY OF MARINE SEINCE
11.2011 - 05.2013
Diploma - .Net Technologies
NIIT
SOFTWARE ENGINEERING
SANA’A UNIVERSITY