ibrahim mahdali
al koubar,Saudi Arabia
Summary
. Ambitious Operations Manager with more than 6 months of management experience in food industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Operation Manager
Riyadh International Food Company
Khobar
08.2023 - 02.2024
- Maintained workplace compliance, ensuring operational staff constantly prioritised hazard awareness procedures.
- Maximised staff performance, leading two operational meetings to discuss projects and implementation.
- Reviewed safety programme, reducing workplace accidents by 100%.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Managed and motivated high-performing teams for successful KPI attainment.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Provided technical assistance to eliminate errors in order management, resulting in 100% higher customer satisfaction.
- Constantly met profitability targets by monitoring operational performance against agreed KPIs and promptly addressing areas for improvement.
- Oversaw staff planning, ensuring adequate resources and capacity to meet prioritised demand.
- Led and coached team leaders to meet performance targets and deliver operational excellence.
- Oversaw equipment availability and maintenance to guarantee optimal operations.
- Increased department profitability by reducing operations costs.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Liaised with management to align daily operations with overarching priorities.
- Established and communication daily priorities to guide team activities.
- Analysed operations data to identify process gaps and successfully implement change.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
Education
Bachelor of Business Administration - Management Information Systems
Imam Abdulrahman Bin Faisal University
Khobar, Eastern Province 01.2017 - 01.2022
Skills
- Customer communications and resolutions
- KPI management
- Hazard awareness training
- Troubleshooting and problem solving
- Induction and training programmes
- Supplier performance management
- Order management
- Performance Management
- Inventory control
- Systems implementation
- Process Improvement
- Client Relationship Management
- High-pressure environments
- Health and Safety
- Quality compliance procedures
- Product inspections
- Inventory management
- Performance reporting
- People Management
- Supplier negotiation
- Profit and Loss Analysis
- Cost reduction and containment
Languages
English
Intermediate
Arabic
Proficient (C2)
Certification
cost management
organizational intelligence
data anlysis
Accomplishments
shift leadership transition
Timeline
Operation Manager
Riyadh International Food Company
08.2023 - 02.2024
Bachelor of Business Administration - Management Information Systems
Imam Abdulrahman Bin Faisal University
01.2017 - 01.2022
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