Ibrahim Qurayshah
Riyadh,Salah Addin
Summary
Being able to work in a well-respected organization that cultivates growth and excellence by performing abilities and knowledge to achieve goals of a company.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Business Development Manager
Guardian Insurance Brokers
Riyad
2025.02 - 2026.01
- Managed key accounts, ensuring high levels of customer satisfaction.
- Implemented marketing initiatives for greater brand visibility.
- Led cross-functional teams to deliver complex projects on time and budget.
- Collaborated with stakeholders to align business goals and objectives.
- Secured new business opportunities by cultivating strong relationships with potential clients.
Business Development Manager
Chedid & Associates Saudi Arabia Insurance Brokerage Co.
Riyadh, Saudi Arabia
2024.02 - 2025.02
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Use financial techniques to improve sales revenue
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Interact with clients and respond to important inquiries about the company’s products or services
Customer Service Operations Analyst
CCC by STC
Riyadh, Saudi Arabia
2021.09 - 2024.02
- Implementing the right processes and practices across the organization for efficiency and profitability
- Following up with our clients and solving their issues
- Interacting with customers both through email, phone, and ticket tracking regarding questions on product usage
- Supporting Customer Operations projects for all Customer Operations leads and Analysts
- Quality assurance, executing test cases and capturing data for reproducible issues.
Customer Service Representative
Mobily/Qanawat Systems
Riyadh
2019.07 - 2021.07
- Preparing daily sales reports for the sales team and sales management
- Understanding customers' needs then provides the best prompt services
- Building and maintaining strong relationships with customers
- Retaining customers sold products and focusing on cross selling opportunities
- Observing customer complicated issues and solving them with timely manner.
Education
12th Level Certificate -
ELS Institution, Point Park University
Pittsburgh, PA, USA 2013.01 - 2014.02
Bachelor of Science - Administrative Science
King Abdulaziz University
Jeddah, Saudi Arabia 2015.08 - 2019.05
Certificate of Data Entry And Text Analysis - undefined
Afaq Universal Institute
Najran, Saudi Arabia 2017.11 - 2018.05
IFCE -
The Financial Academy
Riyadh, Saudi ArabiaSkills
- Ability to work under pressure
- Adapting team player
- Creative problem solving
- A good listener
- Serious desire to learn and acquire new skill
- Adaptability to market changes
- Strategic prospecting
Languages
Arabic
English:
Proficient
Timeline
Business Development Manager
Guardian Insurance Brokers
2025.02 - 2026.01
Business Development Manager
Chedid & Associates Saudi Arabia Insurance Brokerage Co.
2024.02 - 2025.02
Customer Service Operations Analyst
CCC by STC
2021.09 - 2024.02
Customer Service Representative
Mobily/Qanawat Systems
2019.07 - 2021.07
Certificate of Data Entry And Text Analysis - undefined
Afaq Universal Institute
2017.11 - 2018.05
Bachelor of Science - Administrative Science
King Abdulaziz University
2015.08 - 2019.05
12th Level Certificate -
ELS Institution, Point Park University
2013.01 - 2014.02
IFCE -
The Financial Academy