IBRAHIM SALAH IBRAHIM
Riyadh,01
Summary
Seeking a job in a professional and dynamic organization where I have chance to apply my skills and acquire knowledge along with the right tools to increase the value of my organization and consequently myself. I am a Senior Infrastructure Systems Engineer with 14 years of proven experience in Microsoft Infrastructure. Modern workspaces and deep expertise in Microsoft 365 administration and identity management. I specialize in designing, deploying, upgrading and troubleshooting enterprise IT solutions like VMware ,Nutanix , VxRail, solutions, azure environments. ManageEngine applications and Veeam Backup and replication solutions that ensure high availability, compliance, and ITIL-aligned service delivery. Comprehensive experience in managing large-scale enterprise solutions above and beyond the industry standards. I have expertise in large-scale software deployments, network build-outs, and data security and data Protection and Backup Technologies.
Overview
7
7
years of professional experience
Work History
Senior Infrastructure Systems Engineer
Sure Global Technology
01.2023 - Current
- Administer Microsoft 365 services Exchange Online, Defender, Power Platform, Entra ID, Teams, SharePoint Online, OneDrive for Business, Intune, and other related services.
- Manage user licenses, security groups, and conditional access.
- Conduct regular audits of accounts, permissions, and license usage.
- Deploy, manage, and monitor Azure resources including Virtual Machines, VNets, Load Balancers, NSG, and Azure Storage.
- Configure and manage Azure Entra ID, groups, and role-based access control (RBAC).
- Implement Azure Backup and Site Recovery solutions for business continuity and disaster recovery.
- Monitor and optimize Azure resources using Azure Monitor, Log Analytics, and Alerts.
- Manage subscriptions, cost optimization, and resource governance within Azure.
- Configure and enforce device compliance policies for Windows, iOS, and Android endpoints.
- Automate application deployment, updates, and patching through Intune.
- Implement Mobile Device Management (MDM) and Mobile Application Management (MAM) for corporate and BYOD devices.
- Integrate Intune with Conditional Access policies to ensure secure device authentication.
- Automate device enrollment and streamline provisioning using Autopilot.
- Configure and administer Conditional Access, MFA (Multi-Factor Authentication) and Identity Protection.
- Implement Privileged Identity Management (PIM) for just-in-time (JIT) access control.
- Manage Application Gateways, WAF, DDoS, and Single Sign-On (SSO) integrations.
- Monitor key logs, risk events, and audit reports for compliance and security.
- Manage Exchange Online mailbox, distribution lists, and shared mailboxes.
- Administer SharePoint Online and OneDrive for Business, including permissions and retention policies.
- Configure Microsoft Teams policies, guest access, and compliance settings.
- Implement Data Loss Prevention (DLP), Information Protection, and eDiscovery for regulatory compliance.
- Provide technical support to end-users for services, health usage analytics and adoption.
- Manage and configure hybrid environments including Microsoft 365, including Data Loss Prevention (DLP), Information Protection, and eDiscovery.
- Manage Hybrid identity solutions including Azure AD Connect and password sync, provide technical support.
- Ensure alignment with organizational policies, regulatory requirements, and industry best practices.
- Implement and administer Conditional Access, MFA (Multi-Factor Authentication) and Identity Protection.
- Implement Privileged Identity Management (PIM) for just-in-time (JIT) access control.
- Manage Application Gateways, WAF, DDoS, and Single Sign-On (SSO) integrations.
- Monitor key logs, risk events, and audit reports for compliance and security.
- Manage Exchange Online mailbox, distribution lists, and shared mailboxes.
- Administer SharePoint Online and OneDrive for Business, including permissions and retention policies.
- Configure Microsoft Teams policies, guest access, and compliance settings.
- Implement Data Loss Prevention (DLP), Information Protection, and eDiscovery for regulatory compliance.
- Provide technical support to end-users for services, health usage analytics and adoption.
- Manage and configure hybrid environments including Microsoft 365, including Data Loss Prevention (DLP), Information Protection, and eDiscovery.
- Manage Hybrid identity solutions including Azure AD Connect and password sync, provide technical support.
- Ensure alignment with organizational policies, regulatory requirements, and industry best practices.
- Implement and administer Conditional Access, MFA (Multi-Factor Authentication) and Identity Protection.
- Implement Privileged Identity Management (PIM) for just-in-time (JIT) access control.
- Manage Application Gateways, WAF, DDoS, and Single Sign-On (SSO) integrations.
- Monitor key logs, risk events, and audit reports for compliance and security.
- Manage Exchange Online mailbox, distribution lists, and shared mailboxes.
- Administer SharePoint Online and OneDrive for Business, including permissions and retention policies.
- Configure Microsoft Teams policies, guest access, and compliance settings.
- Implement Data Loss Prevention (DLP), Information Protection, and eDiscovery for regulatory compliance.
- Provide technical support to end-users for services, health usage analytics and adoption.
- Manage and configure hybrid environments including Microsoft 365, including Data Loss Prevention (DLP), Information Protection, and eDiscovery.
- Manage Hybrid identity solutions including Azure AD Connect and password sync, provide technical support.
- Ensure alignment with organizational policies, regulatory requirements, and industry best practices.
- Developed and implemented automation scripts to streamline system configurations.
Senior Infrastructure Systems Engineer
Qtopia Solutions
01.2022 - 01.2023
- Design, implement, upgrade, troubleshoot, and manage Veeam backup solutions
- Configure all backup and restore, replication/failover, fail-back jobs.
- Installation, Configuration, Administration and Troubleshooting Tape library to Archive Important Data and Backup Data.
- Migration from VMware to Nutanix, and physical to virtual by Veeam Solutions.
- Manage Veeam One as reporting and monitoring server.
- Manage Veeam Enterprise Manager as centralized management for multiple VBRs.
- Manage and Configure Azure Environment & MS Office 365.
- Create the Shares (SMB, NFS) and assign permissions.
- Create the Buckets and user permissions.
- Prepare (Prerequisites sheet, and An Audit document)
- Implement, Manage and Migrate the Exchange Server 2013 & 2016 & 2019.
- Install and Configure the ADFS server working with MD and SQL DB.
- Manage the ADFS farm and configure the claims provider trust with OWA and ECP.
- Design, implement, upgrade, and troubleshoot Active Directory, Group Policy, DNS, DHCP, and WSUS.
- Installation, Configuration, Administration and Troubleshooting of VMware vSphere.
- Design, implement, troubleshoot, monitor and facilitate the infrastructure such as Active Directory, GP, DNS, DHCP, WSUS, WDS, and Print Service.
- Participating in the migration project for all platforms from Windows Server 2008R2, to Server 2012, 2012 R2, 2016, 2019.
- Designing, Configuring and maintaining Active Directory Services on Windows domain controllers.
- Provide high-level technical support on data storage solutions, utilizing NetApp, QNAP, and backup process by Veeam.
- Installation, Configuration, Administration and Troubleshooting of ESXi, vCenter, vSphere Client, vSAN.
- Create and Manage Virtual Machines and Templates.
- Create Clusters for High Availability (HA) and Distributed Resource Scheduling (DRS).
- Configured and maintained Storage Distributed Resource Scheduling (SDRS).
- Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
- Migrating of using vMotion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
- Configure data store to ESXi server using FC, FCSI, iSCSI or EMC Storage LUNs.
- Troubleshoot the issues by using Putty or SSH.
- Configured and maintained FT (Fault Tolerance) to business critical VMs running 24/7 environment.
- Create, configure and maintain virtual switches (vSwitches) and distributed virtual switches (Dv Switches).
- Configured and maintained Sophos antivirus & XG Firewalls.
Infrastructure Systems Engineer
Advanced Operations Technology
01.2019 - 01.2022
- Design, implement, troubleshoot, monitor and facilitate the infrastructure such as Active Directory, GP, DNS, DHCP, WSUS, WDS, and Print Service.
- Participating in the migration project for all platforms from Windows Server 2008R2, to Server 2012, 2012 R2, 2016, 2019.
- Designing, Configuring and maintaining Active Directory Services on Windows domain controllers.
- Provide high-level technical support on data storage solutions, utilizing NetApp, QNAP, and backup process by Veeam.
- Installation, Configuration, Administration and Troubleshooting of ESXi, vCenter, vSphere Client, vSAN.
- Create and Manage Virtual Machines and Templates.
- Create Clusters for High Availability (HA) and Distributed Resource Scheduling (DRS).
- Configured and maintained Storage Distributed Resource Scheduling (SDRS).
- Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
- Migrating of using vMotion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
- Configure data store to ESXi server using FC, FCSI, iSCSI or EMC Storage LUNs.
- Troubleshoot the issues by using Putty or SSH.
- Configured and maintained FT (Fault Tolerance) to business critical VMs running 24/7 environment.
- Create, configure and maintain virtual switches (vSwitches) and distributed virtual switches (Dv Switches).
- Configured and maintained Sophos antivirus & XG Firewalls.
Education
Bachelor - Electronics And Communication Engineering
Al-Safwa High Institute Of Engineering
Cairo01.2012
Skills
- ManageEngine Endpoint Central
- ServiceDesk Plus
- PAM360
- Veeam
- Log360
- ADManager Plus
- ADAudit Plus
- Exchange Reporter Plus
- OpManager
- Analytics Plus
- Vulnerability Manager Plus
- ITSM / ITOM
- Unified Endpoint Management
- Asset Inventory
- Patch Management
- Workflow Automation
- SIEM
- Privileged Access Management
- AD Reporting
- Real-time Monitoring
- SNMP Monitoring
- Helpdesk Integration
- Custom Dashboards
- Performance Reporting
- Veeam Backup & Replication
- VMware vSphere / ESXi / vCenter
- Nutanix AHV
- VSAN
- VM Migration (P2V, vMotion)
- Tape Library
- Backup & DR Strategy
- Replication / Failover / Failback
- Snapshot / Cloning
- VSAN / DBS / SDRS
- FC / FCSI / EMC LUN
- NetApp / QNAP Storage
- Backup for SAP HANA / Oracle RMAN / SQL
- Backup for Microsoft 365
- ADFS Configuration
- Exchange 2013/2016/2019 Migration
- Group Policy (GPO)
- DNS / DHCP
- Microsoft Azure
- Microsoft 365 Admin Center
- Print Server Management
- ADFS / Relying Party Trust
- Server Hardening
- Windows Server Migration (2008R2 – 2025)
- Scripting
- System upgrades Servers
- Expertise User support
- Backup Technologies Hardware
- Knowledge Program installations
- Technical specifications
- Infrastructure planning
- ManageEngine Operations
- Troubleshooting Skills
LANGUAGES
Arabic
English
Marital Status
Married
Soft Skills
- Communication
- Teamwork
- Problem-solving
- Time management
- Critical thinking
- Decision-making
- Organizational
- Stress management
- Adaptability
- Conflict management
- Leadership
- Creativity
- Resourcefulness
- Persuasion
- Openness to criticism
Timeline
Senior Infrastructure Systems Engineer
Sure Global Technology
01.2023 - Current
Senior Infrastructure Systems Engineer
Qtopia Solutions
01.2022 - 01.2023
Infrastructure Systems Engineer
Advanced Operations Technology
01.2019 - 01.2022
Bachelor - Electronics And Communication Engineering
Al-Safwa High Institute Of Engineering