IBRAHIM TUMBAKTI
Mecca,KSA
Summary
Dynamic professional with robust expertise in computer skills, time management, and customer relations. Exhibits proficiency in cost control and staff training, enhanced by exceptional communication abilities. Dedicated to utilizing these strengths to propel organizational success and elevate team performance.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Assistant Housekeeping Manager
Abdul Latif Jameel Group (ِAnjum Hotel)
Makkah, Mecca Region
01.2022 - 08.2025
- Ensured compliance with health and safety regulations, creating safe work environment.
- Streamlined room cleaning processes, resulting in prompt service delivery.
- Delegated tasks effectively based on individual skills, enhancing overall performance.
- Implemented cost-effective measures in housekeeping operations without compromising on quality of service offered to guests.
- Improved guest satisfaction by ensuring high standards of cleanliness and hygiene.
- Handled customer complaints professionally, leading to improved customer relations.
Floor supervisor
Abdul Latif Jameel Group (ALJ)
Makkah, Mecca Region
01.2019 - 01.2022
- Ensured cleanliness, enhancing health and safety standards.
- Facilitated team meetings to improve communication and delegate tasks effectively.
- Maintained optimal inventory levels, significantly reducing out-of-stock occurrences.
- Supervised floor operations to ensure smooth workflow and minimal disruption.
HK Admin
Abdul Latif Jameel Group (ALJ)
Makkah, Mecca Region
01.2014 - 01.2019
- Managed departmental staff, addressing all requests efficiently.
Oversaw HR system to ensure compliance and accuracy.
Controlled material flow to optimise inventory management. - Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
Bachelor - Management
Midocean University
Moroni, Comoros 09.2024 -
Skills
- Computer skills
- Time management
- Customer relations
- Cost control
- Staff training
- Communication skills
Languages
Arabic
Native
English
Advanced
Certification
- Diploma in Hospitality Management, Alison, 05.01.2024
- Leading with a Growth Mindset, Linkedin Learning, 05.09.2024
- Influential Leadership & Effective Management, Edraak, 22.12.2023
- Certified Department Trainer, Anjum Hotel, 02.10.2022
Timeline
Bachelor - Management
Midocean University
09.2024 -
Assistant Housekeeping Manager
Abdul Latif Jameel Group (ِAnjum Hotel)
01.2022 - 08.2025
Floor supervisor
Abdul Latif Jameel Group (ALJ)
01.2019 - 01.2022
HK Admin
Abdul Latif Jameel Group (ALJ)
01.2014 - 01.2019
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