Summary
Overview
Work History
Education
Courses & Training
Timeline
Generic

Ibtihal Almusallam

Product Manager

Summary

Passionate, value-driven product manager with experience leading cross-functional teams to plan, build, launch and manage different products. Blend technology skills with Agile/Scrum experience, a marketing orientation and analytical abilities to evolve product strategy. Prioritize and manage multiple projects within specifications and budget restrictions.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

Acting Manager of the ELearning Systems Section

Talemia
12.2023 - Current
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Product Manager

Talemia
12.2022 - Current
  • Developed comprehensive product roadmaps to guide future development efforts and align with business objectives.
  • Spearheaded efforts to integrate AI/machine learning technologies into existing products.
  • Led cross-functional teams to deliver high-quality products on time and within budget constraints.
  • Collaborated with international consultants to enhance existing products.
  • Performed gap analysis to identify areas of improvement.
  • Developed comprehensive PRD that defined the features, functionality, and specifications of the product, based on market research and customer feedback.
  • Mentored junior team members on best practices for product management.

Product Manager, justice System Analyst

Ministry of justice
09.2021 - 12.2022
  • Identifying and filling product gaps, customers needs and generating new product ideas.
  • Support in developing product vision, strategy and success metrics.
  • Prepare product roadmap, and set releases priorities align with stakeholders.
  • Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
  • Authored detailed release notes for product updates, facilitating effective communication with customers and internal teams about new features, enhancements, and bug fixes.

System Analyst

Sultan Bin Abdul-Aziz Humanitarian City
07.2018 - 08.2021
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Provided client support on system operation and troubleshooting.
  • Delivered in-depth system training, imparting knowledge of best practices for protecting data and minimizing errors.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Supported system developers and vendors by creating system models, diagrams, and charts.
  • Developed executive presentations, reports and dashboards to illustrate the productivity and performance, highlights findings and recommend changes.

Full Stack Web Developer

Thulathia Company
03.2014 - 03.2015
  • Developed efficient and maintainable software according to business objectives and needs of clients.
  • Used PHP, Javascript, JQuery, SQL, HTML anc CSS to develop app-solutions.

Leader of Technical Support Team

KSU, Fifth Scientific Symposium
10.2013 - 02.2014
  • Led projects and analyzed data to identify opportunities for improvement and provide exceptional service.

Leader of Follow-up and Coordination Team

Time KSU, Student Partnership Program
01.2013 - 01.2014
  • Handled day-to-day running of Student Partnership Programs ensuring high levels of productivity and progression.

Education

Master of Computer Science -

KSU - Machine Learning & Artificial Intelligence
01.2016 - 01.2018

Bachelor of Information Technology -

KSU , Web Technologies And Multimedia
01.2010 - 04.2014

Courses & Training

  • Certified Product Manager program - AIPMM
  • Executive Project Management Professional - SBAHC
  • Introduction to Agile Development and Scrum - IBM
  • Business Process Improvements - Linkedin
  • Customer Service and Professional Conduct - SBAHC
  • Leadership by Mind Management - KSU
  • Building and Managing Teams - KSU
  • Young Leaders - Mawhiba

Timeline

Acting Manager of the ELearning Systems Section

Talemia
12.2023 - Current

Product Manager

Talemia
12.2022 - Current

Product Manager, justice System Analyst

Ministry of justice
09.2021 - 12.2022

System Analyst

Sultan Bin Abdul-Aziz Humanitarian City
07.2018 - 08.2021

Master of Computer Science -

KSU - Machine Learning & Artificial Intelligence
01.2016 - 01.2018

Full Stack Web Developer

Thulathia Company
03.2014 - 03.2015

Leader of Technical Support Team

KSU, Fifth Scientific Symposium
10.2013 - 02.2014

Leader of Follow-up and Coordination Team

Time KSU, Student Partnership Program
01.2013 - 01.2014

Bachelor of Information Technology -

KSU , Web Technologies And Multimedia
01.2010 - 04.2014
Ibtihal AlmusallamProduct Manager