Hi, I’m
Ibtisam Alotayfi
Tabuk,Saudi Arabia
Summary
Administrative and Operations professional with a Bachelor’s degree in Computer Science. Experienced in supporting daily operations, coordinating tasks, managing documentation, and providing technical support when needed. Organized, detail-oriented, and efficient in handling administrative responsibilities.
Overview
4
years of professional experience
Work history
Al Majal Alarabi GroupNeom
Administrative
04.2024 - 05.2025
Job overview
- Executed administrative tasks efficiently.
- Performed administrative duties maintaining and organized work environment.
- Managed daily office operations efficiently.
- Coordinated meetings, schedules, and team tasks.
- Maintained accurate records and documentation.
- Improved office processes and client services.
• Provided basic IT support as needed.
SMSA EXPRESSTabuk
Postal Services
12.2022 - 12.2023
Job overview
- Delivered prompt and efficient postal services.
- Managed customer interactions and ensured transaction accuracy.
• Supported operational workflow and team coordination.
King Salman Armed Forces Northwest HospitalTabuk
Trainee IT technician
10.2021 - 05.2022
Job overview
- Troubleshot network issues for seamless connectivity at all times.
- Assisted in server maintenance to achieve uninterrupted service.
- Ensured efficient IT services by maintaining and upgrading hardware.
- Managed OS upgrade project for 300+ devices, coordinating team tasks and schedules efficiently.
- Setup, configured, and troubleshot Microsoft 365 applications.
- Managed and maintained user accounts, permissions and security settings in Active Directory.
Education
Tabuk UniversityTabuk, Tabuk Region
Bachelor's degree from Computer Seine
11/2016 - 07/2020
Skills
- Basic Networking knowledge (CCNA course)
- Troubleshooting and Technical Support
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic Database Management
- Computer Hardware and Software Maintenance
- Data Analysis and Visualization using Power BI
Technical Skills:
- Time Management and Prioritization
- Effective Communication
- Team Collaboration and Coordination
- Problem Solving and Decision Making
- Attention to Detail
- Organizational Skills
Soft Skills:
Projects & Training
Graduate Project – Tabuk University | Nov 2019 – Aug 2020
- Developed a website to facilitate communication between riders and drivers, enabling selection of car type, destinations, and cost.
- Managed project planning, coordination, and documentation efficiently.
Training Program – Saudi Digital Academy | May 2022 – Sep 2022
- Completed UX/UI development program, learning user interface design, user experience principles, and practical application in web projects.
CCNA – Abad Network Training Institute | Feb 2025 – May 2025
- Completed a comprehensive networking training program covering network fundamentals, routing and switching, and basic network configuration and troubleshooting concepts.
LANGUGES
Arabic
English
Timeline
Administrative
Al Majal Alarabi Group
04.2024 - 05.2025
Postal Services
SMSA EXPRESS
12.2022 - 12.2023
Trainee IT technician
King Salman Armed Forces Northwest Hospital
10.2021 - 05.2022
Tabuk University
Bachelor's degree from Computer Seine
11/2016 - 07/2020