Ieshia Goldsmith
Mount Gambier
Summary
Retail worker experienced with customer service, assisting customers with product selections, and resolving inquiries efficiently. Utilizes merchandising techniques to create appealing displays that attract customers and boost sales. Committed to upholding high standards and contributing to a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
Aussie Disposals Mount Gambier
03.2021 - 03.2024
- Used POS system to process sales, returns, online orders, lay-bys and gift card activations.
- Answered incoming calls and emails to provide product information, features and benefits.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Unloaded and stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Assisted in training and guidance to new employees, contributing to the development of a knowledgeable workforce.
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
- Conducted inventory checks to maintain optimal stock levels, ensuring product availability.
- Processed and dispatched packages, ensuring timely and accurate delivery.
Education
High School Diploma -
Mount Gambier High School
Mount Gambier, SA11-2020
Skills
- Punctuality
- Goal oriented
- Point of sale operation
- Phone etiquette
- Cash register operation
- Customer service
- Computer proficiency and Microsoft office
- Problem-solving
- Shelf stocking
- Adaptability and resilience
- Visual merchandising
Work Experience
Acacia Kindergarten - Student Teacher/Assistant
Mount Gambier 07/2018 - 07/2018
- Following WHS Procedures
- Cleaning up play areas
- Engaging with students during play
- Supervising students during play
- Assisting staff with set up of learning activities
- Learning how to emotionally engage with children
Certification
- Use Hygienic Practices for Food Safety SITXFSA001 2020
- Prepare and Serve Espresso Coffee SITHFAB005 2020
- Certificate III in Community Services 2019
- Certificate of attendance for Safe Environments for Children and Young People 2019
Timeline
Retail Assistant
Aussie Disposals Mount Gambier
03.2021 - 03.2024
High School Diploma -
Mount Gambier High School
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