iftakher jaman shipat
Riyadh ,saudi arabia
Summary
Dynamic Shift Leader with strengths in team development and conflict resolution. Trains new employees to ensure adherence to company policies and safety regulations. Delivers operational success by optimising staff schedules and maintaining strong team relationships. Hardworking professional with focus on leading teams to meet daily operational goals. Adept at managing shift schedules, ensuring smooth workflow, and maintaining high standards of customer service. Strong problem-solving skills and ability to motivate team members to achieve peak performance. Knowledgeable Shift Leader with experience training and managing committed teams. Communicates and builds relationships well to engage and enthuse staff. Embodies company values to maintain faultless service provisions.
Overview
3
3
years of professional experience
Work History
Shift Leader
Noon minutes
02.2024 - 04.2026
- Trained new employees on company policies, systems, and job responsibilities.
- Effectively managed and problem-solved last-minute absences and time off with staff.
- Maintained excellent team relationships by providing ongoing support, guidance and helpfulness throughout shifts.
- Managed relationships between staff, resolving conflicts and addressing issues.
- Managed team schedules to optimise shift coverage and meet operational demands.
- Checked staff stayed in line with company procedures and safety regulations by closing monitoring operations throughout shifts.
- Gave clear staff instruction to achieve production output.
cc
noon warehouse
riyadh , saudi arabia
10.2023 - 01.2024
- Collaborated with team members to achieve target results.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
HSC - Commerce
Bashurhat Govt mujib collage
Noakhali 01-2022
Commerce
ssc
Bhuiyarhat High school 01-2020
Skills
- Team building
- Employee training
- Conflict resolution
- Staff scheduling
- Leadership
- Motivational leadership
- Staff activity management
Languages
English
Advanced
C1
Hindi
Proficient
C2
Bengali
Proficient
C2
Arabic
Intermediate
B1
Hobbies and interests
volunteering, team sports, coding, , photography, and creative arts
Timeline
Shift Leader
Noon minutes
02.2024 - 04.2026
cc
noon warehouse
10.2023 - 01.2024
HSC - Commerce
Bashurhat Govt mujib collage
Commerce
ssc