IFTHIHAR AHMED A
Associate - GCC Documentation Executive
Jeddah
Summary
I'm a detail-oriented and efficient Export Documentation Associate with 1 year 3 months of hands-on experience in logistics and customer service , along with 4 years of experience in management and coordination . I'm skilled at coordinating shipments, handling logistics documentation, and following up with customers to ensure everything runs smoothly and accurately. I'm now looking to bring my expertise in shipping coordination and client communication to a dynamic logistics team where I can contribute and grow.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Associate - GCC Documentation
WIZ Logtec India Private Limited
07.2022 - 08.2023
- Coordinate daily shipments and logistics activities to ensure timely and cost-effective delivery.
- Maintain accurate shipping records, including bills of lading, customs documents, and freight invoices.
- Communicate with freight carriers, suppliers, and internal teams to streamline shipping processes.
- Conduct customer follow-ups to confirm delivery details, address issues, and improve overall service.
- Monitor shipment statuses and proactively inform customers of delays or changes.
- Collaborated with cross-functional teams to gather and refine project documentation, ensuring alignment with organizational standards and best practices.
- Trained and mentored junior associates on documentation protocols, enhancing team performance and maintaining high-quality standards.
- Worked flexible hours across night, weekend, and holiday shifts.
Event manager
Dream Catcher Events
05.2018 - 05.2022
- Coordinated logistics for large-scale events, resulting in a 28% increase in attendee satisfaction and repeat business.
- Developed and maintained strong relationships with clients, vendors, and sponsors, resulting in a repeat business and long-term partnerships.
- Successfully resolved on-site logistical challenges.
- Led a cross-functional team of 12 people, including to deliver events on time and within scope.
- Handled last-minute changes and vendor issues with calm professionalism.
- Trained and mentored junior staff, fostering a collaborative environment that improved team performance.
- Led the planning and execution of diverse events, ensuring seamless logistics and enhancing attendee experiences.
Education
Master of Business Administration - Logistics And Supply Chain Management
12-2023
Bachelor of Commerce - Corporate Secretaryship
06-2021
Skills
Logistics Coordination & Shipment Tracking
Interests
Travel and International Cultures, Puzzle Solving and Strategy Games, Photography
STRENGTHS
- Attention to Detail: Logistics requires precise coordination of multiple moving parts.
- Problem-Solving Skills: Being able to troubleshoot logistical challenges, such as delayed shipments, inventory shortages, or supplier issues, is essential.
- Time Management: The ability to prioritize tasks, meet deadlines, and coordinate activities efficiently is crucial in a fast-paced logistics environment.
Software
SAP S/4HANA - (MM, SD, PP)
SAP GUI
Microsoft Excel
Timeline
Associate - GCC Documentation - WIZ Logtec India Private Limited
07.2022 - 08.2023
Event manager - Dream Catcher Events
05.2018 - 05.2022
University of Madras - Master of Business Administration, Logistics And Supply Chain Management
The New College - Bachelor of Commerce, Corporate Secretaryship