Minitab Software
IHAB FALLATAH
Industrial Engineer And Operations Management Specialist, LSS, PQI & CQI.
Summary
Industrial and operations engineer with a reliable advancing management skills. Seeking new challenges to exchange my expertise in organizational development. Applying exceptional planning and problem-solving abilities toward enhancing business plans using quality techniques such as PDCA & DAMIC. Talented in spotting areas in need of improvement to better quality, and implementing changes with a strategic approach
Overview
11
11
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Volunteer as Operation Development & PQI,CQI.
FUTURE Vision
JEDDAH
07.2022 - Current
- Drove operational improvements which resulted in savings and improved profit margins.
- Cost reductions by implementing cost-saving initiatives that addressed long-standing problems.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-to-day duties accurately and efficiently.
Operation and Project Superintendent
Sustainable Environmental Works Trading LTD.
JEDDAH
08.2019 - 05.2022
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
- On-Site Supervision: Supervise operations related to the company's environmental works; waste management of industrial chemicals; solid and liquid, medical, and pharmaceutical waste (Treatment methodology, Disposal, Recycling, Incineration, land farming
- Offsite Supervision: Supervise projects with major companies such as Perot Rabigh, Aramco, RAWC, Saudi Electricity Company
- Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Operation Supervisor
Future and Modern Vision LTD
JEDDAH
02.2016 - 12.2018
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Negotiated with distributors to find quality products and best prices.
- Provide assistance to general manager to improve sales and operations of the business.
- Find different methods to improve the operation process through enhancing the quality of the product and reducing the overall operation cost.
- Analyze daily, weekly, and monthly reports
Quality Engineering Technician
Cristal Petrochemicals Corporate
Ohio
01.2014 - 12.2014
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Partnered with senior management to analyze issues and find appropriate solutions.
- I was responsible to practice the Six Sigma methodology by implementing DMAIC Technique to find any potential improvement opportunities in the reliability of the test results for analyzing Titanium dioxide.
- Assist Superintendents in the daily operations
- Supervise laboratory technicians throughout the project
Call Center Operation Supervisor
Saudi Telecom Company ( STC )
JEDDAH
07.2006 - 02.2011
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Met all customer call guidelines including service levels, handle time, and productivity.
- Investigate reasons for customers' complaints and resolve them in a rigorous way.
- Facilitate inter-departmental communication to effectively provide customer support.
- Update customer orders from start to finish in an accurate and timely manner.
Education
Master of Science - Industrial Engineering And Operations Management
University Of New Haven
Connecticut, West Haven, USA. 01.2013 - 12.2015
BBA - Supply Chain Management
University Of Business And Technology
JEDDAH, KSA 02.2007 - 02.2011
Associate of Science - Computer Technology
College of Telecom And Electronics
Jeddah, KSA 02.2002 - 02.2005
Certificate And Training Program - Hands On Training Program On Electric Vehicles
Tokai University
Tokyo, Japan 03.2019 - 06.2019
Certified LSS Green Belt - Lean Six Sigma Green Belt
University Of New Haven
01.2015 - 12.2015
Certified Training Program - Performance&Continues Quality Improvement PQI, CQI
Cristal Petrochemicals Corporate
Ohio, Ashtabula. 01.2014 - 12.2014
Skills
Business Case Development
Assembly line operations
Operational development
Hand assembly operations
Customer complaint management
Microsoft Office; Access, Excel, PowerPoint,
Process Improvement
Problem Solving
Operations Management
Quality analysis improvement
Lean Practices
Project Management
Communication Skills
Software
Decision Tree
Design Of experiment
ARENA Simulation Software
Certification
Six Sigma Green Belt
Hobbies
- Swimming
- Basketball
- Reading
- Traveling
- Biking
- Hiking
Refrencess
- Saudi Environmental Works (Sustainable)
The Headquarters Business Park - HR office - 13th floor Jeddah, KSA
- Future and Modern Vision Company
Jamjoom Center – Gate 3 - 1st floor Jeddah, Saudi Arabia.
- Cristal Petrochemicals Corporate
Quality and Business Development Manager : Edward F. Liggett
Ashtabula, Ohio , USA
Plant1 – Plant 2
+14409941795
- Saudi Telecom Company
Human Resource - Customer Service Centre
Nuzlah – Headquarter Jeddah , KSA
Timeline
Volunteer as Operation Development & PQI,CQI.
FUTURE Vision
07.2022 - Current
Operation and Project Superintendent
Sustainable Environmental Works Trading LTD.
08.2019 - 05.2022
Certificate And Training Program - Hands On Training Program On Electric Vehicles
Tokai University
03.2019 - 06.2019
Operation Supervisor
Future and Modern Vision LTD
02.2016 - 12.2018
Six Sigma Green Belt
12-2015
Certified LSS Green Belt - Lean Six Sigma Green Belt
University Of New Haven
01.2015 - 12.2015
Performance Quality Improvement PQR
12-2014
Quality Engineering Technician
Cristal Petrochemicals Corporate
01.2014 - 12.2014
Certified Training Program - Performance&Continues Quality Improvement PQI, CQI
Cristal Petrochemicals Corporate
01.2014 - 12.2014
Master of Science - Industrial Engineering And Operations Management
University Of New Haven
01.2013 - 12.2015
Customer Call Center Professional
02-2011
BBA - Supply Chain Management
University Of Business And Technology
02.2007 - 02.2011
Call Center Operation Supervisor
Saudi Telecom Company ( STC )
07.2006 - 02.2011
Associate of Science - Computer Technology
College of Telecom And Electronics
02.2002 - 02.2005