Ikrame Zemarna

Conduct cabin safety and service audit on a periodic basis

Ensure strict adherence to company grooming

Conduct preflight checks

Ensure strict adherence to company safety and service standard

Responsible for cabin safety and service standard and performance of cabin crew during line check

Ensure safety and security of the aircraft and it’s occupants

Brief the cabin crew of the emergency responsibilities

Promoting a co operative team work environment on board the aircraft

• Ensured passenger safety by conducting pre-flight checks and demonstrating safety procedures.
• Prepared duty-free sales reports post-flights for stock control purposes.
• Coordinated in-flight services to enhance passenger comfort levels.

• Conducted thorough inspections, ensuring cabin cleanliness and hygiene standards were met.
• Resolved customer complaints efficiently, sustaining brand loyalty.
• Ensured passenger safety by conducting pre-flight checks and demonstrating safety procedures.
• Enhanced airline reputation with excellent communication skills in multi-lingual announcements.