Imad Majid
Chicago
Summary
Dynamic Senior CRM Consultant with a proven track record at The Saudi Investment Bank, where I designed a Credit Engine that automated loan origination, driving profits of 60 million SAR. Proficient in Microsoft Dynamics 365 and adept at leading cross-functional teams, I excel in delivering impactful solutions and fostering client relationships.
Overview
12
12
years of professional experience
Work History
Senior CRM Consultant
The Saudi Investment Bank
Riyadh
04.2022 - 05.2025
- Designed and implemented the Credit Engine for Risk Management, automating loan origination processes and driving record profits of 60 million Saudi Riyals.
- Managed cross-functional development teams and multiple parallel client engagements.
- Utilized Dynamics 365 workflows, plugins, and custom APIs.
Senior CRM Consultant
Systems Limited
Karachi
05.2021 - 03.2022
- Co-developed the Pandemic Response Portal for DOH Abu Dhabi in partnership with Microsoft UAE.
- Led pre-sales CRM demo and implementation for Sapphire Finishing Mills, securing client acquisition.
Senior .NET Engineer
Veripark
Karachi
07.2018 - 04.2021
- Built middleware integrations for Bank of Cyprus on-site and Co-Op Bank of Kenya.
- Enhanced contact center CRM system for Bank of Bangkok using Dynamics 365 and WCF.
Software Engineer – .NET
Ibex Digital
Karachi
07.2014 - 06.2018
- Developed and Extended Bundledealer which is a centralized API based system developed in .NET Framework to handle sales of renowned US- based telecommunications clients such as AT&T, Xfinity, Frontier, Comcast etc.
Resident Software Engineer
Glaxo Smith Kline
Karachi
12.2012 - 06.2014
- Improvised the SMART (Sales and Marketing Module) to generate adhoc reports demanded by CEO of GSK site.
Education
Bachelor of Computer Science - IT
NED University of Engineering & Technology
01.2012
Skills
- Microsoft Dynamics 365 CRM
- Power Platform
- NET Framework
- C#
- ASPNET MVC
- Azure DevOps
- GitHub
- TFS
- JavaScript
- JQuery
Projects
Credit Engine Pandemic Response Portal – Department of Health, Abu Dhabi Loan Origination System – The Saudi Investment Bank Digital Transformation – Bank of Cyprus Contact Center CRM – Bank of Bangkok Co-Op Bank CRM Integration – Kenya
Timeline
Senior CRM Consultant
The Saudi Investment Bank
04.2022 - 05.2025
Senior CRM Consultant
Systems Limited
05.2021 - 03.2022
Senior .NET Engineer
Veripark
07.2018 - 04.2021
Software Engineer – .NET
Ibex Digital
07.2014 - 06.2018
Resident Software Engineer
Glaxo Smith Kline
12.2012 - 06.2014
Bachelor of Computer Science - IT
NED University of Engineering & Technology
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