Imam Hossain

Seeking a challenging position as a Sr. IT Technical Support in your organization, wherein my skills and knowledge can be optimally used for the growth of the organization and to achieve high standards in this ever-growing sector.

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Perform as daily data back-up Support in workflow evaluation and improvement. Maintain server, upgrade, secure, system backups and disaster recovery preparation.
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Certified [ Computer Networking - Digital Network Security ] - Alison