Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Imane Aibass

Istanbul

Summary

Dynamic culinary professional with extensive experience at Greenwich Hotel, excelling in food safety and kitchen management. Proven ability to enhance customer satisfaction through exceptional meal presentation and innovative menu planning. Adept at training staff and optimizing operations, ensuring high-quality service in fast-paced environments. Strong multitasker with a commitment to excellence.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience

Work History

General Chef

Greenwich Hotel
08.2025 - 10.2025
  • Prepared and presented high-quality dishes in line with menu specifications.
  • Collaborated with kitchen staff to ensure efficient operation during service hours.
  • Assisted in maintaining cleanliness and organization of kitchen and prep areas.
  • Followed food safety protocols to ensure compliance with health regulations.
  • Adapted quickly to changing menu items and special dietary requests.
  • Supported inventory management by monitoring ingredient levels and reporting shortages.
  • Participated in team meetings to discuss menu changes and customer feedback.
  • Developed knife skills and cooking techniques through hands-on training from senior chefs.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

Receptionist

Carrefour
01.2022 - 12.2024
  • Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
  • Coordinated communication between departments, enhancing efficiency in service delivery.
  • Assisted customers with inquiries, providing accurate information to improve satisfaction levels.
  • Maintained organized records of visitor logs and appointment schedules for optimal accessibility.
  • Collaborated with management to develop strategies for improving overall front desk performance and customer experience.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Answered central telephone system and directed calls accordingly.

Home Appliance Sales

Carrefour
01.2021 - 12.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Specialized Institute For Management And Technology Sciences
Morocco

High School Diploma -

Specialized Institute For Management And Technology Sciences
Morocco
09-2021

Diploma - Buying And Selling Techniques

Specialized Institute For Management And Technology Sciences
Morocco
06-2020

Bachelor of Arts - Spanish

Specialized Institute For Management And Technology Sciences
Morocco
09-2018

Skills

  • Food safety and sanitation
  • Customer service
  • Knife skills
  • Cooking techniques
  • Kitchen management
  • Food presentation
  • Meal preparation
  • Kitchen operations
  • Ingredient knowledge
  • Recipes and menu planning
  • Food plating and presentation
  • Recipe creation
  • Menu development
  • Menu planning

Languages

French
Native or Bilingual
Spanish
Full Professional
Arabic
Native or Bilingual

Timeline

General Chef

Greenwich Hotel
08.2025 - 10.2025

Receptionist

Carrefour
01.2022 - 12.2024

Home Appliance Sales

Carrefour
01.2021 - 12.2021

High School Diploma -

Specialized Institute For Management And Technology Sciences

High School Diploma -

Specialized Institute For Management And Technology Sciences

Diploma - Buying And Selling Techniques

Specialized Institute For Management And Technology Sciences

Bachelor of Arts - Spanish

Specialized Institute For Management And Technology Sciences
Imane Aibass