Imath Jiffry
Restaurant Supervisor
Riyadh,Ghirnatha
Summary
Talented kitchen leader offer over 2 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
5
5
Languages
Work History
Expo Supervisor
The Cheesecake Factory
Riyadh, Ghirnatha
06.2019 - Current
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Responded to and resolved customer questions and concerns.
Restaurant Supervisor
Almonds Exclusive
Colombo, Colombo 3
10.2016 - 05.2019
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Server Captain
Market Restaurant
Dubai, Dubai Mall
08.2012 - 10.2016
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Prepared specialty desserts for customers for special occasions.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Server
Oriental Wok
Kuwait, Farwaniya
03.2010 - 04.2012
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Server
Raffle's Restaurant
Colombo, Colombo 4
02.2007 - 03.2010
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Education
No Degree - Ordinary Level
Alxeor International Collage
Sri Lanka 01.1996 - 12.2006
Skills
Staff Scheduling
Staff Management
Food production management
Kitchen staff coordination
Restaurant policies and procedures
Timeline
Expo Supervisor
The Cheesecake Factory
06.2019 - Current
Restaurant Supervisor
Almonds Exclusive
10.2016 - 05.2019
Server Captain
Market Restaurant
08.2012 - 10.2016
Server
Oriental Wok
03.2010 - 04.2012
Server
Raffle's Restaurant
02.2007 - 03.2010
No Degree - Ordinary Level
Alxeor International Collage
01.1996 - 12.2006