Imran Abu Hazeem
Riyadh,00966
Summary
Dynamic professional with expertise in creative thinking, leadership, and system integration. Demonstrates strong verbal and personal communication skills, complemented by proficiency in Microsoft Office and Alpha Demo System. Adept at project planning, configuration management, and quality assurance, ensuring seamless customer support and problem-solving. Committed to leveraging organisational skills to drive successful outcomes in future career endeavours.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Senior HRMS Implementer
Menaltech
Riyadh, Saudi Arabia
2022.01 - 2026.04
- Conducted training sessions with end users regarding new features or functionality of deployed software systems.
- Evaluated existing business processes against proposed system designs and made recommendations accordingly.
- Optimized database performance by troubleshooting query performance issues using SQL Profiler.
- Actively participated in design meetings to provide input on user experience features needed for successful implementation of software solutions.
- Planned to plan and coordinate project activity.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
Store Manager and Social Media Administrator
Fire-Fly Burgers
2019.01 - 2026.04
- I started this career as a cashier and day by day I improved myself.
Technology Supervisor
SmartBuy
2013.03 - 2014.09
- Conducted research on emerging technologies and evaluated their potential applications within the organization.
Education
Bachelor's degree - Business Administration
Balqa Applied University
Jordan 2014.05 - 2020.05
Skills
- Strong Verbal & Personal Communication
- Creative Thinking
- Leadership
- Alpha Demo System
- Microsoft Office (Word, Excel, PW)
- System Integration
- Project Planning
- Customer Support
- Configuration Management
- Organizational Skills
- Quality Assurance
- Problem-solving
Certification
- 03/01/18, 05/31/19, Alpha Demo System, Course
- 06/01/16, 08/31/17, ICDL, Course
- MPAY-CP
- The Success Triangle: Self, Team & Customer
References
References available upon request
Languages
English
Intermediate
Arabic
Intermediate
Timeline
Senior HRMS Implementer
Menaltech
2022.01 - 2026.04
Store Manager and Social Media Administrator
Fire-Fly Burgers
2019.01 - 2026.04
Bachelor's degree - Business Administration
Balqa Applied University
2014.05 - 2020.05
Technology Supervisor
SmartBuy
2013.03 - 2014.09