IMRAN AKRAM
Riyadh
Summary
Results-driven Database Administrator with over 6 years of technical experience, including 3 years in Saudi Arabia as an Oracle & SQL Database Administrator. Expertise in SQL database management, index optimization, and application support. Adept at troubleshooting, system maintenance, and delivering reliable IT solutions to improve efficiency and performance.
Overview
5
5
years of professional experience
Work History
IT ENGINEER
Al Iman General Hospital
Riyadh
03.2023 - 03.2025
- Manage and support SQL databases, ensuring high availability and performance
- Optimize complex SQL queries and execute database backups and restorations
- Perform database administration, including user management and performance tuning
- Troubleshoot and resolve database-related application issues
- Monitor database health, conduct patching, and manage failover clustering
- Administer and maintain SQL Server databases, including performance tuning and indexing strategies
- Implement security measures such as role-based access control and encryption
- Configure and manage high-availability solutions like database mirroring and log shipping
- Automate database maintenance tasks using SQL Server Agent and scripting
- Conduct database capacity planning and optimization to ensure system scalability
APPLICATION SUPPORT SPECIALIST
Ministry of Health
Hail Region
04.2022 - 03.2023
- Provided technical support for hospital applications, including patient records and billing systems
- Conducted root cause analysis and implemented solutions for application performance issues
- Assisted in data migration between healthcare systems, ensuring accuracy and integrity
- Offered IT support via phone and email to hospital staff
- Collaborated with the network support team to troubleshoot system issues
IT SUPPORT SPECIALIST
Ministry of Health
Tabuk Region
04.2020 - 03.2022
- Installed, configured, and maintained IT hardware and software systems
- Provided first-line IT support, troubleshooting issues through various communication channels
- Installed and maintained network hardware, including printers and scanners
- Monitored IT networks to ensure consistent availability for users
Education
Bachelor of Science - Computer Science
Allama Iqbal University
Skills
- SQL Query Optimization
- Database Management
- SQL Server Administration
- Performance Tuning
- Oracle Support
- SQL Server Support
- High-Availability Solutions
- Security Management
- Access Control Management
- IT Support
- Network Administration
- Data Migration
- Performance Monitoring
Languages
English
Arabic
Urdu
Timeline
IT ENGINEER
Al Iman General Hospital
03.2023 - 03.2025
APPLICATION SUPPORT SPECIALIST
Ministry of Health
04.2022 - 03.2023
IT SUPPORT SPECIALIST
Ministry of Health
04.2020 - 03.2022
Bachelor of Science - Computer Science
Allama Iqbal University
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