Imran Khan
Oxagon City,saudi arabia
Summary
customer support and food service management professional
Overview
3
3
Languages
1
1
Certification
18
18
years of professional experience
Work History
Restaurant Supervisor
Tamimi Global
06.2025 - Current
- Led and mentored a diverse team, fostering a culture of excellence and accountability while ensuring adherence to food safety and regulatory compliance standards.
- Oversaw restaurant operations, ensuring seamless service delivery and implementing operational enhancements to optimise guest satisfaction and profitability.
- NEOM Region, Saudi Arabia
Security Officer
Emirates Group Security
dubai, united arab Emirates
09.2023 - 06.2025
- Ensured seamless travel experience through adherence to security protocols while prioritising passenger comfort and privacy.
- Established secure, welcoming environment by reassuring passengers during high-stress situations.
- Enhanced communication abilities by fostering positive interactions with passengers and colleagues.
Restaurant Manager
Cafe Bedaar
Lahore
05.2022 - 08.2023
- Spearheaded restaurant service management, ensuring a seamless and memorable dining experience.
- Demonstrated expertise in food and beverage management, achieving high levels of guest satisfaction through tailored service.
- Directed and organized comprehensive restaurant operations, enhancing service delivery and guest experience.
- Implemented and optimized operational systems for store management, procurement, and kitchen processes, streamlining workflows.
- Lahore, Pakistan
Restaurant Manager
Dock27 Fine Dining Restaurant
Lahore
07.2021 - 05.2022
- Successfully implemented cost-control measures, leading to a notable improvement in the restaurant's overall profitability.
- Managed daily operations to deliver high-quality service and enhance customer satisfaction.
- Oversaw staff training programmes to develop skills and improve performance.
- Lahore, Pakistan
Assistant Restaurant Manager
Café Aylanto
Lahore
07.2018 - 06.2021
- Managed and motivated team of staff, providing training and guidance to foster a cohesive and efficient work environment.
- Collaborated with restaurant manager to oversee daily operations, maintaining high standards of service and customer satisfaction at Cafe Aylanto in Lahore, Pakistan.
- Implemented communication channels to enhance teamwork and streamline operational processes.
- Lahore, Pakistan
Restaurant Manager
The Burning Giraffe
Lahore
08.2016 - 07.2017
- Managed diverse team, providing leadership and training while fostering a positive work environment.
- Developed and implemented strategic plans that improved customer satisfaction and contributed to business growth.
- Maintained inventory levels and optimised supply chain to effectively control costs and meet budgetary goals.
- Lahore, Pakistan
Senior Captain / Cashier
Café Aylanto
Lahore
09.2009 - 08.2016
- Managed front-of-house operations, delivering exceptional customer service and enhancing overall satisfaction.
- Oversaw team of staff, providing leadership and training to uphold high service standards and foster a positive work environment.
- Handled cash transactions accurately and efficiently, ensuring balanced cash drawer and minimising discrepancies.
- Lahore, Pakistan
Cashier & Computer Operator
Salt & Pepper Restaurant
Lahore
07.2008 - 09.2009
- Handled cash transactions while delivering customer service that enhanced customer satisfaction.
- Managed computer operations to maintain accurate records and facilitate smooth daily functions.
- Lahore, Pakistan
Education
Bachelor of Arts (B.A.) -
University of Punjab
Lahore, Pakistan01-2012
FSc (Pre-Engineering) -
Board of Intermediate & Secondary Education
lahore01-2007
Matric (Computer Science) -
Board of Intermediate & Secondary Education
Mirpur, AJK, Pakistan01-2005
Skills
- Restaurant management
- Operations management
- Food safety and hygiene compliance
- Budget management and cost control
- Cost control
- Operational efficiency
- Inventory management
- Vendor coordination
- Service excellence
- Guest relations
- Team leadership
- Staff training
- Team building
- Workforce planning
Languages
English
Urdu
Punjabi
Custom
Will be furnished upon request.
Certification
- Level FS9199588 [Highfield level 4 international award in Managing Food Safety for Catering]
Interests
- Book reading
- Playing cricket
Timeline
Restaurant Supervisor
Tamimi Global
06.2025 - Current
Security Officer
Emirates Group Security
09.2023 - 06.2025
Restaurant Manager
Cafe Bedaar
05.2022 - 08.2023
Restaurant Manager
Dock27 Fine Dining Restaurant
07.2021 - 05.2022
Assistant Restaurant Manager
Café Aylanto
07.2018 - 06.2021
Restaurant Manager
The Burning Giraffe
08.2016 - 07.2017
Senior Captain / Cashier
Café Aylanto
09.2009 - 08.2016
Cashier & Computer Operator
Salt & Pepper Restaurant
07.2008 - 09.2009
Bachelor of Arts (B.A.) -
University of Punjab
FSc (Pre-Engineering) -
Board of Intermediate & Secondary Education
Matric (Computer Science) -
Board of Intermediate & Secondary Education