Imran Khurshid

· MobilyMNS Project Central Region – Operation Manager

· CCASG -PSJF Turnkey Project – Project Director

· Honeywell BMS – Project Director

· Business Development for Telecom IT- BDM

· MOI-NIC Clus3 ISP Project, Design Network infrastructure, Telecom GSM 2G-3G – Project Director and Department Manager

Dedicated executive with 19 years of progressive career in Telecom & IT Industry.

Decisive Operation Management experienced in impacting business direction and performance with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations in diversified business and boosting financial health through strong leadership. Member of Saudi Engineers Council with Consultant Grade.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Effective Business development professional with track record of achievement and experience in management. Key areas of strength include identifying unique opportunities for growth, cultivating relationships with key parties to secure long–term business.

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
• Negotiated and closed long-term agreements with new clients in assigned territory.

Responsible to Manage Transport network, Design Section and ISP Network: Creating, managing, and analyzing performance data and other information. Ensuring that capacity and capability are continually planned for each project. Encouraging, identifying and developing best practice strategies. Ensuring compliance to all Environmental Health & Safety goals & objectives.

• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

Managed team of Site Manager, Site Supervisors and Technicians. Prepared Execution Plan, Site schedule, Logistics support and management. Developed project plans and assumed responsibility for project profit and loss. Coach, mentor and lead personnel with a technical team environment.

• Tracked KPIs and created continuous improvement plans.
• Fostered an environment of continuous improvement through active solicitation of feedback from both customers and internal staff members.
• Project Executed As PM with 100% Client Satisfaction and Appreciation:
  Project-FTTX GPON:
  Vendor-Huawei, Client STC and Mobily / Kingdom wide Project-GSM/Transmission:
  Vendor-Motorola, Client Mobily / West region
  Project-CPE Client-Mobily / Central Region
  Project-Fixed GSM Wireless:
  Vendor-ZTE, Client-STC / Kingdom wide
  Project-CDMA Wireless Installation and Maintenance: Vendor-ZTE, Client-STC / Kingdom wide

Network Engineer 2001-2003

• Secondment in Saudi Telecommunication Co. as a Computer Engineer and LAN Administrator.
• Troubleshooting of Domain-based network, Network printer, Configuring of Microsoft Outlook email, installation and maintenance of systems (Dell, Compaq and IBM).
• Designed a Program for Material Department ( Material Management & Control System ) based on Visual Basic and MS Access.

System Support Engineer (Intern) - 2000-2001

Al Jubail Industrial City, KSA

Worked at Honeywell TDC 3000 training system in HTAL Jubail facility. Participated in Installation of software & hardware and commissioning of Honeywell TPS system at Arabian Oil Company (AOC), Al-Khafji, and a joint venture of Saudi Aramco.