Imran Noor Ahmad Javed
Medina
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Results-driven Technical Training Team Lead with over 15 years of IT experience, including 5.5 years directing enterprise-level technical training and end-user enablement. Proven expertise in designing, implementing, and optimizing high-quality instructional programs that maximize employee performance and align with organizational goals. Adept at bridging the gap between complex technical systems and diverse, cross-cultural workforces through advanced instructional methodologies and personalized mentorship. Recognized for driving seamless technology adoption, improving policy compliance, and supporting continuous operational excellence.
Overview
23
23
years of professional experience
Work History
Technical Training Team Lead
Megamind IT Soloutions
Medina
01.2021 - 07.2026
- Organized key training sessions and qualifications for personnel.
- Determined training needs and developed related classes.
- Mentored specific employees on areas in need of improvement.
- Organized training for [10] new employees per week.
- Modified teaching strategies to customize lesson plans for different student needs.
- Created and utilized successful lesson plans to train on outlined material.
- Performed as company-wide subject matter expert for training matters.
- Developed and implemented comprehensive training programs for new staff members.
- Created and maintained a database of employee training records.
- Conducted assessments to evaluate the effectiveness of current training methods.
- Provided instructional guidance to trainers and trainees during sessions.
- Designed and produced instructional materials, such as handouts, manuals, audiovisual aids, computer tutorials.
- Coordinated with various departments to ensure quality standards are met in training sessions.
- Monitored progress of trainees through observation or feedback from supervisors and mentors.
- Developed strategies to enhance employee knowledge and skills related to their job roles.
- Presented seminars on topics related to professional development and organizational improvement initiatives.
- Facilitated workshops on communication techniques and other relevant topics.
- Assisted with the design of online learning modules using web-based technology tools.
- Advised management on best practices for employee development initiatives.
- Implemented innovative approaches for delivering instruction in virtual classrooms or remote locations.
- Participated in the selection process for trainers who will lead courses or workshops.
- Collaborated with subject matter experts to develop course content that meets industry standards.
- Scheduled classes based on availability of resources and instructors' expertise levels.
- Maintained relationships with external vendors providing specialized training services when needed.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Explained goals and expectations required of trainees.
- Selected and assigned instructors to conduct training.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
System Engineer Intern
Information & Communication Technology, Saudi German Hospital
Medina
01.2009 - 12.2020
- All the responsibilities mentioned above in knowledge, skills & abilities 'Tab.
- Monitored system performance to ensure optimal availability of services.
- Resolved hardware and software issues with end-users in a timely manner.
- Provided technical support to users in the installation and operation of systems.
- Performed software upgrades on existing systems to improve stability and reliability.
- Installed new hardware components such as servers, PCs, printers.
- Assisted in the development of disaster recovery strategies for mission critical applications.
- Monitored installed company systems and infrastructure to prevent malfunctions and promote system performance.
- Maintained high levels of system and infrastructure availability and promoted ease-of-use.
- Worked closely with other team members during opening stages of project to craft effective measures and strategies.
- Participated in informational and operational support system design.
- Wrote documentation for project and disseminated to key stakeholders.
- Installed, configured and tested operating systems and application software.
- Performed routine backup, security and redundancy tasks.
- Maintained positive working relationship with fellow staff and management.
- Configured hardware devices and software settings to optimize network performance.
- Received and prioritized support requests to maximize resource utilization.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Conferred with staff, users and management to establish requirements for new systems or modifications.
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Conducted workflow analysis, space design or cost comparison analysis.
Data Analyst
Addila Office
01.2008 - 01.2011
- Archiving the passports database within the Addila office & coordination with ministry of Hajj.
Computer Instructor
Dar Al- Hijra International School
Madinah
01.2008 - 01.2009
- Instruct up to intermediate level students at Dar Al- Hijra International School in respect.
- Instructed students according to skill level and age on coding languages and principles.
- Monitored student progress through frequent assessments of various computer tasks.
- Provided instruction on professional technology use and web etiquette.
- Provided technical support to students and staff on various software programs.
- Conducted assessments of student performance throughout the course.
- Developed class materials such as handouts, quizzes and exams.
- Maintained a safe learning environment for all students in the classroom.
Graphic Designer
IBP) Ibrahim Publisher
Lahore
01.2004 - 01.2004
- With print media related designs varying from public pan flex to visiting cards etc
- Using the designing tools like Adobe Photoshop, Corel Draw, 3D Studio Max, Ulead Media Studio, In page etc.
Education
01-2015
- Division: 1ST
- Standard: MIT
- CGPA: 3.03
01-2006
- Division: 1ST
- Standard: Graduation
- CGPA: 480/800
01-2005
- Standard: M.L.T
01-2004
- Division: 1ST
- Standard: H.S.S.C
- CGPA: 696/1100
01-2002
- Division: B-GRADE
- Standard: DIT
01-1997
- Division: 1ST
- Standard: S.S.C
- CGPA: 583/850
Skills
- Technology Use
- Lesson Planning
- Lesson Development
- Materials Organization
- Technological Integration
- Employee Counseling
- Employee Mentoring
- Skill Building
- Strategic Planning
- Leadership Development
- Verbal and Written Communication
- Clear Communication
- Relationship Building
- Training Material Development
- Team Exercises
- Team-Building Activities
- Training Method Development
- Training Program Development
- Training Video Production
- Labor Relations
- Course Materials Development
- Virtual Learning Management
- Training Program Design
- Video Conferencing
- Video Instruction
- Quality Assurance
- Training Manuals and Materials
Languages
Urdu, English, Arabic, Punjabi
First Language
Urdu
Native
Native
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Timeline
Technical Training Team Lead - Megamind IT Soloutions
01.2021 - 07.2026
System Engineer Intern - Information & Communication Technology, Saudi German Hospital
01.2009 - 12.2020
Data Analyst - Addila Office
01.2008 - 01.2011
Computer Instructor - Dar Al- Hijra International School
01.2008 - 01.2009
Graphic Designer - IBP) Ibrahim Publisher
01.2004 - 01.2004
Virtual University of Pakistan - ,
Islamia University Bahawalpur-Pakistan - ,
Ace Institute Of Health Sciences Pakistan - ,
B.I.S.E., B.W.P. Pakistan - ,
P.I.T.B Lahore Pakistan - ,
B.I.S.E., B.W.P. Pakistan - ,
Core Competencies
- Knowledge related to the telecommunications.
- Knowledge of management information system methodology.
- Knowledge of installation, maintenance, troubleshooting and repair of a variety of end user and network computer operating systems.
- Knowledge of computer viruses & security.
- Skills in assigning, reviewing and evaluating work.
- Skills in determining the hardware & software needs of the end users & departments.
- Skills in handling related incidents and technical report writing.
- Strong interpersonal & effective decision making skill.
- Stress & time management skill.
- Integrate the new technology & train personnel in their uses.
- Ability to evaluate training and objectives for end users & technical staff.
- Ability to diagnose and resolve complex technical problems.
- Maintaining & deploying the Windows based servers.
- Discover & correct the logic errors and to validate the actual performance by end users.
- Providing advanced systems support for a large-scale of computers.
- Performing installation & preventive maintenance for Pc's.
- Upgrade the hardware's and the systems.
- Trouble shooting end user application problems (HIS) & hardware problems.
- Replacement plan for peripheral technology including (Embossers Machines, Printers, Scanners Cup's, LCD's & Network devices).
- Maintaining the intranet design to work smoother.
- Manage small hardware related projects as required.