Forecasting parts needs and ordering parts to maintain optimal in
Collaborating with service managers to ensure all parts are available for repair jobs
Hiring, supervising and training parts department staff members
Establishes pricing par
Controlled inventory system and proposed organizational techniques to save space.
Performed scheduled inventory audits per to verify accuracy and product availability.
Conducted regular inventory audits to maintain accuracy and accountability.
Developed strategies for reducing costs associated with procuring spare parts.
Prepared detailed reports on parts department performance, highlighting achievements and areas for improvement.
Identified prioritized customers and expedited shipping of urgently needed parts.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Managed customer inquiries and complaints regarding parts availability and pricing.
Created procedures to monitor returns and exchanges of defective items.
Evaluated individual and team business performance and identified opportunities for improvement.
Spare Parts Adviser
Al-Jazirah Vehicle Agencies Company
Al Qassim
08.2014 - 02.2024
Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Managed inventory and supplies to ensure materials were available when needed.
Updated and maintained databases with current information.
Operated equipment and machinery according to safety guidelines.
Assisted with customer requests and answered questions to improve satisfaction.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked with cross-functional teams to achieve goal.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Body shop supervisor
Ram Hyundai Hubli
Hubli
01.2013 - 01.2014
Attending Customers for workshop & Accident Vehicle
Insurance claims of Accident Vehicles and taking approval of work
Following up with the Spare supervisor for the part availability
Assigning job to Denter and painter
Final inspection of vehicle as the work finished
Road testing of Accident Vehicles
Washing / cleaning inspection before customer comes
Generating invoice
GDMS operator
Wishing customer for his safe drive with smile
Relationship Manager (Hi-end Segment)
Skoda Priti Cars Hubli
Hubli
01.2012 - 01.2013
Addressed customer questions and concerns regarding products and services.
Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
Established strong relationships with clients through regular, personalized communication.
Resolved client issues and complaints promptly, maintaining trust and loyalty.
Facilitated financial planning seminars and workshops for clients.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Service Adviser
Mahindra & Mahindra Sutaria Auto Center Hubli
Hubli
01.2011 - 01.2012
Opening the Repair order as job card.
Following up with workshop supervisor for complaint given by customer and arrange road test with customer.
Prior intimating about estimation to the customer if any additional work
Oversee the inspection of automobile to identify faulty components and facilitate process
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Developed strong relationships with customers by providing exceptional customer service.
Ensured that all customer inquiries were handled promptly and accurately.
Assisted with scheduling appointments for service work to be performed on vehicles.
Explained the features and benefits of products or services offered by the dealership to customers.
Participated in ongoing training activities related to automotive technology advancements.
Updated databases with new and modified customer data.
Oversaw warranty counseling process to manage expense controls.
Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Determined accurate prices for customer services, consistently searching for deals and best prices.
Provide the convenient appointment for the repeat repair
Education
Diploma - Automobile Engineering
KLE Society, C.I.M Polytechnic Hubli
Hubli
01.2010
S.S.L.C -
Basel Mission English Medium Primary & High School
01.2007
Skills
Purchasing strategies
Supply chain coordination
Demand forecasting
Logistics planning
Parts identification
Lean principles
Stock control
Warehouse management
Stock management
POS systems operations
Product promotion
Improving customer satisfaction
Staff training
Customer relations
Operations management
Inventory auditing
SAP
Goal setting
Sales promotion
Invoice processing
Parts documentation
Vendor relations
Inventory management
Ordering parts
Profit and loss tracking
Promotional planning
Returns processing
Customer service
Coordinating paperwork
Purchasing oversight
Performance improvement
Forecasting demand
Reviewing deliveries
Inventory restocking
Forklift operation
Basic Computer and networking Essentials Microsoft Word/Excel, Power Point, MS Dos & Internet Browsing, DATA ENTRY, DMS, GDMS, KERRIDGE, Key loop & CATALOGUE
Certification
License no :2584107730
Date of Issue :21/08/2016
Valid Till :21/08/2031
Languages
English, Kannada, Hindi, Arabic, Urdu
Hobbies and Interests
Car Driving, Reading News, learning new things
Languages
English, Hindi
First Language
Arabic
Advanced
C1
Urdu
Advanced
C1
Disclaimer
Looking for reputed company to work with as a responsible designation. I certify that all the information furnished is true and complete to the best of my knowledge.
Passport Details
Passport Number: V6523610
Date of Issue :09-02-2022
Date of Expiry :08-02-2032
Personal Details:
Name : IMRAN AHMED NADAF
Father’s Name : HASANSAB NADAF
Date of Birth :26th December1989
Religion : Muslim
Gender : Male
Marital Status : Married
Nationality : Indian
Timeline
Spare Parts Adviser
Al-Jazirah Vehicle Agencies Company
08.2014 - 02.2024
Spare Parts Supervisor
Luxury Vehicles Company
08.2014 - Current
Body shop supervisor
Ram Hyundai Hubli
01.2013 - 01.2014
Relationship Manager (Hi-end Segment)
Skoda Priti Cars Hubli
01.2012 - 01.2013
Service Adviser
Mahindra & Mahindra Sutaria Auto Center Hubli
01.2011 - 01.2012
Diploma - Automobile Engineering
KLE Society, C.I.M Polytechnic Hubli
S.S.L.C -
Basel Mission English Medium Primary & High School