MS Office
Imran K Syed
Executive Assistant
Riyadh,01
Summary
Organized and efficient Executive Assistant with 20 years of experience supporting top-tier executives in finance, sales and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.
Overview
24
24
years of professional experience
4
4
Languages
Work History
Executive Assistant to CEO
Sara Holding Group
Riyadh
09.2021 - Current
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Met with top national and international executives on self-designed schedules both monthly and annually.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Organized and coordinated conferences and monthly meetings.
- Trained junior office staff in correct procedures and reporting requirements.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Executive Assistant to COO
Jadwa Investment Company
Riyadh, Saudi Arabia
12.2017 - 09.2021
- Provides administrative support in a variety of functions that are focused on designing and implementation business strategies, plans and procedures
- Reading and prioritizing the incoming communication for the COO
- Optimize timing by creating a dashboard in order of priority
- Developed a management framework and process along with managing, tracking, and monitoring the progress of all critical activities and keep the COO informed of the status
- Keeping an active dashboard of the critical activities across all subsidiaries and follow through with senior leadership with the business and ensuring the COO is updated on all tasks
- Plan meetings and coordinate visitor activities
- Research and assist with the presentation of proposals, policies, and procedures
- Schedules appointments, phone coverage, travel assistance, filing, etc.,
- Maintains confidential records and files
- Reviews, prioritizes, directs, and delegates a wide variety of complex and confidential requests that are presented.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Wrote reports, executive summaries.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Oversaw daily household activities for traveling clients.
- Executed basic banking and bookkeeping tasks.
- Created and managed office systems to efficiently deal with documentation.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Management Team.
- Managed and reviewed filing and office systems.
Projects Coordinator
DreamHome
07.2016 - 11.2017
- The executive for consideration
- Responds and routes priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of the COO
- Coordinates high level projects, travel arrangements, and meetings
- Establish and organize office operations and procedures
- Supervise Office Staff
- Assign and monitor clerical and secretarial functions
- Manage Operations of Regional office, acting as liaison to
- Uilding Management on all issues concerning office facilities
- Responsible for Vendor selection for general office services such as Event managements, supervising contractors etc
- Processing requisitions, office event planning and participation in group-wide initiatives (meeting coordination, offsite planning etc.), record office expenditure and managing the Petty Cash budget
- Construction & Interior Design Company
- Coordinate activities, resources, equipment, and information
- Liaise with clients to identify and define project requirements, scope, and objectives
- Make certain that clients’ needs are met as the project evolves
- Help prepare project proposals, timeframes, schedule, and budget
- Monitor and track project’s progress and handle any issues that arise
- Act as the point of contact and communicate project status adequately to all participants
- Use project management tools to monitor working hours, budget, plans, and money spend
- Issue all appropriate legal paperwork
- Report and escalate to management as needed
- Create and maintain comprehensive project documentation.
Sr. Customer Services Lead
Amazon.com
Hyderabad, India
09.2014 - 06.2016
- Served customers and followed outlined steps of service.
- Managed team of 8 employees, overseeing hiring, training, and professional growth of employees.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed on-site evaluations, internal audits and customer surveys.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Executive Secretary
Armed Forces, Military Hospital
Riyadh, Saudi Arabia
09.1997 - 02.2013
- Report to the Director of Technical Affairs & Head of Facilities
- Aintenance and manage a team of 500+ subordinates and
- Upport staff and coordinating with (O&M) Engineers,
- Upervisors and Technicians
- Preparing Dockets, orders, receiving, storing, and issuing of all consumables including medical supplies, maintenance equipment’s etc
- Maintaining stock levels of all durables & consumables and replenishing the same in medical store
- Worked on JCI accreditation (preparing documents pertaining to the same
- Deal with all incoming and outgoing mail, including typing from audio and shorthand, and record it before filing in a manner appropriate to the Department’s needs
- Answer telephone queries, make appointments and attend to any visitors to the Department
- Arrange and attend meetings as requested by the Head of
- Epartment/Section and take and compose minutes for approval as necessary
- Carry out all other office duties necessary to ensure the smooth
Department Secretary
QC Al Essa Industries
Riyadh, Saudi Arabia
08.1996 - 09.1997
- Perform other applicable tasks and duties assigned within the realm of knowledge, skills, and abilities
- Keep transmittals relating to (Operation & Maintenance) details, monitor and sent out transmittals through correct channels and ensure that these are forwarded accordingly
- Check accuracy of delivered items in the Maintenance
- Ontractor's Store
- Monitor office supplies and procurement and file keeping
- Maintain Housekeeping Data and well versed with duties,
- Lanning & Engineering Studies - Drawings, Project
- Ocuments etc., Maintain O&M staff records, Maintain complete files of payment to all contractors, approved transmittals, contract staff presentations etc
- Handling Complete Travel and accommodation requests for all up to associate levels travels, Preparing travel itinerary /bookings of staff & senior executives, To tie up with different travel vendors (cabs, Hotels, Corporate tie up with Airlines etc.)
- O handle all Mobile connections of the company, ensure optimum usage, no additional usage apart from caps given
- Experience in multiple Human Resource areas including talent acquisition, compensation, benefits, training & development, and administration
- Reporting to the Head of Quality Control
- Responsible to 5 sub-ordinate and 3 support staff
- Al Essa Industries at that time was getting ready to implement
- SO 2001 accreditation system, preparing all documents pertaining to the accreditation
- Maintain log of all the quality control procedures being implemented, arrange, and attend meetings as requested by the
- Ead of Department/Section and take and compose minutes for approval as necessary.
Education
Bachelor’s Degree Bachelor of Arts - Arts & Humanities
Skills
AdministrationLogisticsTravel BookingArchivingProcurementOffice ManagementFacilities MaintenancePetty CashCustomer ServicesSecretarialEvent PlanningFixed Asset MonitoringInventoryMS OfficeConstruction IndustryExcellent organizational andTime-management skillsOutstanding communication andNegotiation abilitiesIntegrity and confidentialityMaintains a clean and orderlyWork area
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 50+ employees.
- Created detailed expense reports in excess of SAR 50,000, including currency exchanges.
- Supervised team of 10 staff members.
Affiliations
- Toastmasters
Additional Information
I'm taking PMP training in Management and have completed 3 semesters as of now.
Trained in Risk Management, Compliance & Fraud Detection.
Software
Timeline
Executive Assistant to CEO
Sara Holding Group
09.2021 - Current
Executive Assistant to COO
Jadwa Investment Company
12.2017 - 09.2021
Projects Coordinator
DreamHome
07.2016 - 11.2017
Sr. Customer Services Lead
Amazon.com
09.2014 - 06.2016
Executive Secretary
Armed Forces, Military Hospital
09.1997 - 02.2013
Department Secretary
QC Al Essa Industries
08.1996 - 09.1997