ISURU DANANJAYA
Dubai
Summary
Dependable Food Runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Food Runner
The Gallery Café
2 Alfred House Rd, Colombo 00300, Sri Lanka
04.2020 - 10.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for next party.
- Cultivated warm relationships with regular customers.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
Education
High School Diploma -
Vidyaloka Vidyalaya
Kurunegala Sri Lanka08.2014
Skills
- Service Station Maintenance
- Safe Food Handling
- Condiment Refilling
- Foodservice
- Menu Memorization
- Order Verification
- Table Bussing
- Cleaning and Sanitizing
- POS Systems
- Time Management
- Hospitality Service Expertise
- Kitchen Communication
- Teamwork and Collaboration
- Cash Handling
- Strong Work Ethic
- Flexible Schedule
Languages
English, sinhala
Native language
Arabic
Beginner
A1
Timeline
Food Runner
The Gallery Café
04.2020 - 10.2023
High School Diploma -
Vidyaloka Vidyalaya