Languages
Summary
Work History
Education
Skills
Additional Information
Timeline
Generic
IQRA SHAFI

IQRA SHAFI

HUMAN RESOURCE SPECIALIST
DUBAI

Languages

Hindi, English, Urdu, Arabic
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Arabic
Elementary
A2
Urdu
Upper intermediate
B2

Summary

Detail-oriented HR professional offering energetic and assertive personality. Trained in human resources policies, file maintenance and conflict resolution. Well-versed in industry guidelines and best practices.


Work History

HUMAN RESOURCE TRAINEE

MARINA GULF TRADING LLC
DUBAI
12.2007 - 12.2022
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Answered phone and performed clerical duties to assist human resources department.
  • Consulted with supervisor to identify company needs and preferred employee qualifications.
  • Contacted references and performed background checks.

HUMAN RESOURCE MANAGER

ARCO GROUP OF COMPANIES
SRINAGAR, JAMMU AND KASHMIR
06.2020 - 06.2022
  • Processed employee claims involving performance issues.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Motivated employees through special events and incentive programs.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training foR new employees.
  • Devised hiring and recruitment policies for employee company.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

STATE HUMAN RESOURCE SPECIALIST

DEPARTMENT OF PUBLIC HEALTH, ENGINEERING, IRRIGATION & FLOOD CONTROL
JAMMU & KASHMIR
11.2013 - 08.2016
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Develop and Guide implementation of social mobilization, communication, community participation and Capacity building activities.
  • Assist Programme Director in recruitment, induction , training , capacity building and exposure of the project staff and consultants.
  • Organize Training needs for Engineers at various levels and Liasoning with training institutes across India .

SENIOR MANAGER SYSTEM AND OPERATION

JAMAKSH VEHICLEADES KASHMIR PVT LTD
SRINAGAR
10.2011 - 11.2013
  • Onboarded new temps by entering employee information into systems.
  • Worked with customers to understand needs and provide excellent service.
  • Improved operations through consistent hard work and dedication.
  • Monitored company inventory to keep stock levels and databases updated.
  • Participated in team-building activities to enhance working relationships.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Ensure the line of authority of all managers with the respective department.
  • Ensure fund maximization & proper allocation of vehicles.
  • Ensure on time deliveries.

DGM - SALES & PLANNING

PEAKS AUTO PVT LTD
SRINAGAR
09.2009 - 06.2011
  • Monitored company inventory to keep stock levels and databases updated.
  • Developed team communications and information for meetings.
  • Prepared variety of different written communications, reports and documents.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

HUMAN RESOURCE HEAD

PEAKS AUTO PVT LTD
SRINAGAR
04.2009 - 09.2009
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Improved operations through consistent hard work and dedication.
  • Collaborated with team members to achieve target results.

SENIOR RESEARCH ANALYST

WIZKID CONSULTANCY & FINANCIAL SERVICES PVT LTD
NEW DELHI
12.2008 - 04.2009
  • Analyzed statistical data using both modern and traditional methods.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Tracked worldwide events to include natural disasters, political events, civil unrest and criminal activity for research into effects on corporate business and personnel.
  • Evaluated potential subject participants to assess suitability for planned studies.
  • Writing reports, making presentations and drafting agenda and minutes of meetings. Assisting in drafting questionnaires, preparing snap shots and data analysis.
  • Implementing the agreed action plan to the agreed standards and deadlines.
  • Ensuring the effective preparation and delivery of all project events and meetings and production of all necessary documentation

Education

CERTIFICATE IN ADVERTISEMENT & MARKETING - MARKETING

AMITY UNIVERSITY
INDIA
07.2013

MBA - Human Resources Management

AMITY SCHOOL OF BUSINESS
INDIA
07.2009

BBA - HUMAN RESOURCE MANAGEMENT

AMITY SCHOOL OF BUSINESS
INDIA
08.2007

Skills

  • Recruitment Management
  • In-Person and Telephone Interviewing
  • Daily Logs
  • Agency Liaison
  • Human Resources Law Expertise
  • Candidate Searching
  • Organizational Improvements
  • Industry-Specific HR Regulations
  • Employee Hiring
  • Termination Documentation
  • Employment Recordkeeping
  • SAP HR
  • Document Verification

Additional Information

TRAININGS ATTENDED & EVENTS ORGANISED


Timeline

HUMAN RESOURCE MANAGER

ARCO GROUP OF COMPANIES
06.2020 - 06.2022

STATE HUMAN RESOURCE SPECIALIST

DEPARTMENT OF PUBLIC HEALTH, ENGINEERING, IRRIGATION & FLOOD CONTROL
11.2013 - 08.2016

SENIOR MANAGER SYSTEM AND OPERATION

JAMAKSH VEHICLEADES KASHMIR PVT LTD
10.2011 - 11.2013

DGM - SALES & PLANNING

PEAKS AUTO PVT LTD
09.2009 - 06.2011

HUMAN RESOURCE HEAD

PEAKS AUTO PVT LTD
04.2009 - 09.2009

SENIOR RESEARCH ANALYST

WIZKID CONSULTANCY & FINANCIAL SERVICES PVT LTD
12.2008 - 04.2009

HUMAN RESOURCE TRAINEE

MARINA GULF TRADING LLC
12.2007 - 12.2022

CERTIFICATE IN ADVERTISEMENT & MARKETING - MARKETING

AMITY UNIVERSITY

MBA - Human Resources Management

AMITY SCHOOL OF BUSINESS

BBA - HUMAN RESOURCE MANAGEMENT

AMITY SCHOOL OF BUSINESS
IQRA SHAFIHUMAN RESOURCE SPECIALIST