Professional hospitality expert with proven track record in delivering top-notch dining experiences. Known for strong team collaboration and ability to adapt to changing demands. Possesses exceptional skills in guest relations and service management, ensuring consistent and high-quality performance.
Organized Special Events function ,ensuring memorable dining experience .
Ensured timely food services impressing guests with Efficiency.
Maintained high hygeine standards to ensure a clean an safe dining
experience
Collaborated with kitchen staff to coordinate timely food delivery.
Supervised daily cash handling and ensured accurate transaction processing for team members.
Trained new cashiers on customer service standards and operational procedures.
Monitored register performance, resolving discrepancies to maintain accuracy.
Implemented streamlined checkout processes, enhancing customer experience and reducing wait times.
Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Managed table assignments efficiently, maximizing seating capacity during peak hours.
Handled cash transactions accurately, maintaining balanced registers at shift end.
Trained new waitstaff on menu knowledge and service protocols for consistency.
Supervised dining room activities to ensure exemplary customer service and operational efficiency.
Trained and mentored junior waitstaff, enhancing team performance and guest satisfaction.
Collaborated with kitchen staff to streamline order flow and reduce wait times for patrons.
Implemented improved table management strategies, optimizing seating arrangements during peak hours.
Conducted inventory checks of supplies, ensuring adequate stock levels for uninterrupted service delivery.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Handled cash transactions accurately, maintaining balanced registers at shift end.
Trained new waitstaff on menu knowledge and service protocols for consistency.
Assisted in inventory management, contributing to optimal stock levels of supplies.
Resolved customer complaints promptly, enhancing overall dining experience and retention.
Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
Managed food and beverage preparation, adhering to safety and hygiene standards consistently.
Collaborated with kitchen staff to optimize meal presentation and ensure timely delivery of orders.
Assisted in training new team members on operational procedures and customer service best practices.
Led shift operations, coordinating tasks among team members to enhance workflow efficiency.
Developed strategies for upselling menu items, increasing overall sales revenue significantly.
Managed banquet setups, ensuring timely and efficient service delivery for events.
Assisted with menu planning and execution to meet diverse client needs.
Trained new staff on service procedures and company standards to enhance team performance.
Coordinated with kitchen and event management to streamline food service operations.
Maintained cleanliness and organization in dining areas, promoting a welcoming environment.
Oversaw inventory of banquet supplies, optimizing resource usage for cost efficiency
Implemented feedback mechanisms to improve guest satisfaction during events.
CERTIFICATE CERTIFICATE OF TRAINING OF VISION ON MY GUEST MY CUSTOMER - JULY 2017
CERTIFICATE OF APPRECIATION - AUGUST 2017
CERTIFICATE OF APPRECIATION -SEPTEMBER 2017
CERTIFICATE OF APPRECIATION - NOVEMBER 2017
CERTIFICATE OF NOMINATION EMPLOYEE OF THE MONTH FEBRUARY -2018
I LOVED TO PLAYED AS GOAL KEEPER