Irfan Ahmed Khaja Mohaidheen
Dammam, Eastern Province,Saudi Arabia
Summary
Encouraging manager and analytical problem-solver with talents for team building,leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training,monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
125
125
years of post-secondary education
Work history
BRANCH LEASING FLEET SUPERVISOR
GULF MOTORS CO.
DAMMAM, SAUDI ARABIA
01.2023 - 09.2023
- Purchasing vehicles to expand and/or enhance the fleet
- Scheduling regular maintenance on all vehicles
- Ordering urgent or emergency repairs as needed
- Establishing efficient routes and transportation schedules
- Coordinating Drivers and on-staff maintenance professionals when setting employee schedules
- Managing vehicle licensure and registration
- Ensuring all fleet members have proper licensure and up-to-date training
- Monitoring Drivers to ensure adherence to schedules and proper driving practices
- Searching for, hiring and training new Drivers
- Providing reports to management on budgeting, schedules, maintenance and fleet progress
- Developing methods to decrease cost and improve efficiency
CAR RENTAL COORDINATOR
UNITED MOTORS CO.
Dammam, Eastern Province
11.2013 - 01.2023
- Leasing Bulk of New Vehicles to the Companies
- Direct conversation with the Companies to make years Contract with them and
- Run the business as per the Policy
- Handling Regular Service & Maintenance, for all the Leasing Vehicles
- Provide Courtesy Vehicle to them until their Vehicles has been Ready in the Workshop
- Following & Collecting Monthly Payment from the Contracted Companies
- Provide Courtesy Vehicles to the Individual Customer to make them Satisfied till their Vehicles Ready inside the Workshop
- Prepared vehicles to high-quality standards for excellent customer satisfaction.
- Maintained strong relationships with customers by quickly resolving concerns, issues and disputes.
- Verified and documented driver information to quickly complete booking transactions.
- Introduced service methods that reduced queue wait times for improved office efficiency.
- Reached sales targets through vehicle upgrades, insurance and optional extra upselling.
- Achieved high levels of customer satisfaction to increase recommendations and repeat business.
- Managed commercial and private accounts with tailored advice according to bespoke booking needs.
- Valeted cars between customers to achieve excellent cleanliness and condition.
- Exceeded customer expectations by providing assistance with vehicle, travel and local area information.
- Drove cars safely and legally between storage, pick-up and collection locations.
- Recorded rental agreements with accurate customer information for reliable records.
- Coordinated inventory levels to meet customer demand, maximising company profits.
- Worked flexibly to cover varied branch opening hours and fill in during staff absences.
EXECUTIVE SECRETARY
PROJECT FURNITURE CO.
DAMMAM, SAUDI ARABIA
08.2013 - 11.2013
- Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.
- Attend meetings and keep minutes
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Education
Master of Business Administration - Marketing & Human Resource Management
M. KUMARASAMY COLLEGE OF ENGINEERING
KARUR 05.2011 - 05.2013
Bachelor of Arts - Economics
JAMAL MOHAMMED COLLEGE
THIRUCHIRAPALLI / INDIA 04.2008 - 04.2011
Enter your degree - Diploma in Computer Application
R.V INSTITUTE OF TECHNOLOGY
VILLUPURAM / INDIAEnter your degree - Master in System Engineering & Networking
APOLLO COMPUTER EDUCATION LTD
VILLUPURAM / INDIAEnter your degree - NON DESTRUCTIVE TESTING, (UT,RT,LPT,MPT) LEVEL - II
EXCEL INSTITUTE OF TECHNOLOGY
THRUCHIRAPALLI, INDIASkills
- Self-Motivated, Reliable & Confident to do the Work
- Time Management
- Entrepreneurship
- Think Innovatively & Implement the plan in the Job
- Well Groomed and Presentable
- Team Leadership
- Team Management
- Communication & Interpersonal Skills
- NDT -Non Destructive Testing
- 1 Liquid penetrate Testing
- 2 Magnetic Particle Testing
- 3 Ultrasonic Testing
- 4 Radiography Testing
- Computer Hardware & Networking Skill
- Software Development Skill
- I Declare that the above mentioned Information is true to the best of my
- Knowledge and belief
- Your Sincerely & Regards
- Irfan Ahmed
Languages
English
Fluent
Arabic
Intermediate
Tamil
Fluent
Malayalam
Upper intermediate
Hindi
Intermediate
Timeline
BRANCH LEASING FLEET SUPERVISOR
GULF MOTORS CO.
01.2023 - 09.2023
CAR RENTAL COORDINATOR
UNITED MOTORS CO.
11.2013 - 01.2023
EXECUTIVE SECRETARY
PROJECT FURNITURE CO.
08.2013 - 11.2013
Master of Business Administration - Marketing & Human Resource Management
M. KUMARASAMY COLLEGE OF ENGINEERING
05.2011 - 05.2013
Bachelor of Arts - Economics
JAMAL MOHAMMED COLLEGE
04.2008 - 04.2011
Enter your degree - Diploma in Computer Application
R.V INSTITUTE OF TECHNOLOGY
Enter your degree - Master in System Engineering & Networking
APOLLO COMPUTER EDUCATION LTD
Enter your degree - NON DESTRUCTIVE TESTING, (UT,RT,LPT,MPT) LEVEL - II
EXCEL INSTITUTE OF TECHNOLOGY
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