Irfan Ali Syed
IT Infrastructure Professional
Riyadh
Summary
Dynamic IT Infrastructure Manager with over a decade of progressive experience in networking, security, and cloud solutions across educational and enterprise sectors. Expertise is supported by certifications such as AWS Certified Solutions Architect – Associate and CompTIA Security+, along with strong proficiency in Active Directory and Cisco networking. Proven ability to lead cross-functional IT operations, manage teams effectively, and implement IT strategies that align with broader business goals. Committed to leveraging leadership skills and technical knowledge to drive digital transformation in a forward-thinking organization.
Overview
12
12
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Head of IT
Private College
Riyadh
01.2019 - Current
- Lead IT operations for a private college, managing infrastructure, networks, cloud, security, servers, and end-user support.
- Migrated and modernized Active Directory services; implemented group policies and security hardening.
- Administered Sophos UTM firewall and developed internet access policies for staff and students.
- Oversaw Kaspersky Security Center, ensuring endpoint security and compliance across 500+ devices.
- Designed and optimized campus network across 12 buildings, supporting over 1000+ users.
- Deployed and maintained Hyper-V based VMs for critical applications.
- Managed IT budgets, vendor negotiations, and successful IT audits.
- Supervised a small IT team, ensuring SLA adherence and service excellence.
System Analyst
2P (Perfect Presentation)
01.2014 - 01.2019
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Collaborated with cross-functional teams to gather user feedback and incorporate it into system enhancements.
- Documented all system changes meticulously, ensuring knowledge was preserved for future reference.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Implemented strategic IT initiatives, contributing to overall company growth and success.
Operations Supervisor
King Saud University
01.2011 - 01.2014
- Blackboard Administration.
- Provided technical support to e-learning, Virtual Classrooms by using Polycom, Media Digital Signage.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures on BMC Remedy tool (IT Service Management)..
- Trained team members on e-learning services and products to support promotional efforts.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Network Support Engineer
Fusilates Systems
01.2008 - 01.2010
- Managed and troubleshooted LAN networks with 1000+ nodes, configured Cisco 6500/2500 series switches, and administered Layer 2/3 devices using Cisco LMS (topology view, LAN management, issue analysis).
- Provided technical support for antivirus issues, ADSL modem configurations (static & dynamic IP), internal IT calls, and delivered online/remote solutions while ensuring quick problem resolution.
- Assigned new network connections, prepared and updated technical reports on time, and maintained smooth IT operations with a proactive, solution-oriented approach.
Education
Master's - Computer Applications
Osmania University
Bachelor's Degree - Computer Science
Osmania University
Skills
IT infrastructure
undefinedCertification
AWS Certified Solutions Architect – Associate Registration No: 512565773
Timeline
Head of IT
Private College
01.2019 - Current
System Analyst
2P (Perfect Presentation)
01.2014 - 01.2019
Operations Supervisor
King Saud University
01.2011 - 01.2014
Network Support Engineer
Fusilates Systems
01.2008 - 01.2010
Bachelor's Degree - Computer Science
Osmania University
Master's - Computer Applications
Osmania University
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