Accomplished and results-driven executive with 30 years of expertise in digital transformation, smart infrastructure, and strategic urban development across the Middle East and APAC regions. Proven track record in leading large-scale smart infrastructure initiatives, driving AI-powered urban intelligence, and integrating digital twin and IoT solutions to accelerate smart city innovation and industrial digitalization. Adept at developing and executing high-impact business strategies, governance models, and investment roadmaps, ensuring alignment with Siemens’ vision for future-ready infrastructure and digital ecosystems.
Overview
22
22
years of professional experience
Work History
Digital & Asset Information Director
AMCL
01.2023 - Current
Company Overview: A leading global asset management consultancy, specializes in improving asset performance, assessment, training, and support, generating $8.5M in revenue with 200 employees
Smart Infrastructure Strategy – Developed and implemented integrated digital management systems (QMS, HSMS, EMS, AMS) aligned with ISO 9001, 14001, 45001, 41001, and 55001 for giga-projects in KSA
AI-Driven Predictive Maintenance – Deployed machine learning models to optimize asset performance, reducing maintenance costs by 20% and enhancing asset reliability by 30%
Strategic Roadmaps & Procurement – Developed technical roadmaps, specifications, and procurement frameworks using Strategic Asset Management Plans (SAMPs), Asset Management Plans (AMPs), and Asset Information Frameworks (AIFs)
A leading global asset management consultancy, specializes in improving asset performance, assessment, training, and support, generating $8.5M in revenue with 200 employees
(Number of People Managed: 10, Global Complexity: Middle East)
Digital Transformation Director
ARCADIS
01.2021 - 01.2023
Company Overview: Established in 1888, offering sustainable design, engineering, and consultancy services for natural and built assets
Served by 29,000 people in over 70 countries, T/O of $3.65B
Digital Revenue Growth – Designed and launched six new digital capabilities, accelerating revenue growth through a scalable cookie-cutter methodology
Global Offshoring & Delivery – Established a 150-person offshore digital delivery hub across India, the Philippines, and Romania, optimizing costs and efficiency for high-value consulting engagements
Programme Delivery & Risk Management – Led national smart mobility projects (UK Smart Tunnels & Highways Programme), overseeing programme governance, risk identification, and automated performance reporting
Established in 1888, offering sustainable design, engineering, and consultancy services for natural and built assets
Served by 29,000 people in over 70 countries, T/O of $3.65B
(Number of People Managed: 200, Global Complexity: Uk, APAC)
Global Head of Digital Services
BURO HAPPOLD
01.2019 - 01.2021
Company Overview: Established in 1979, offering traditional engineering consultancy services, serving 5,000 clients in 120 countries, T/O of $215M, employing 1,700
Smart Destinations & Infrastructure Strategy – Designed the Al Janadriyah smart destination framework and Al-Ula policy and governance model, advancing KSA’s digital infrastructure
Market Expansion & Go-To-Market Strategy – Established a digital transformation roadmap, enhancing IT and asset management integration via business process engineering
Urban Digital Health Ecosystem – Developed patient-centric smart healthcare solutions, integrating AI-driven remote monitoring, diagnostics, and global patient portals
Established in 1979, offering traditional engineering consultancy services, serving 5,000 clients in 120 countries, T/O of $215M, employing 1,700
(Regional Sales Responsibility: $40M, Number of People Managed: 7, Global Complexity: Europe, Middle East)
Head of Digital Consulting APAC
BRITISH TELECOM (Global Services)
01.2016 - 01.2018
Company Overview: BTGS was established in 2000 as a provider of managed network IT services, serving about 5,500 corporate clients in 180 countries, T/O of $7.4B, employing 17,000
Smart City & AI Solutions – Designed AI-powered urban service models, integrating IoT, AI analytics, and automation across telco, finance, and government sectors
National Smart City Advisory – Partnered with Singapore Smart Nation, shaping urban governance models and next-gen smart city ecosystems
Data-Driven Urban Analytics – Developed digital twin models and smart city scorecards, embedding AI-powered analytics into policy planning frameworks
BTGS was established in 2000 as a provider of managed network IT services, serving about 5,500 corporate clients in 180 countries, T/O of $7.4B, employing 17,000
(Regional Sales Responsibility: $165M, Number of People Managed: 23, Global Complexity: EMEA)
Global Managing Consultant
ERICSSON
01.2009 - 01.2014
Company Overview: Established in 1876, Ericsson is one of the global leading providers of Information and Communication Technology to service providers
T/O of $33B, employing 115,000
Led the full-cycle implementation of a major smart city project in Dubai, enhancing urban infrastructure and connectivity
Directed sales and delivery in Smart City and Cloud Consulting, team of 30 with a regional sales responsibility of $30M
Acted as a keynote speaker at international conferences, promoting Ericsson's vision in analytics, big data, and smart city solutions
Established in 1876, Ericsson is one of the global leading providers of Information and Communication Technology to service providers
T/O of $33B, employing 115,000
Vice President of Vertical Industry Markets for APAC
ERICSSON
01.2014 - 01.2016
Company Overview: Established in 1876, Ericsson is one of the global leading providers of Information and Communication Technology to service providers
T/O of $33B, employing 115,000
Drove APAC-wide public safety and security sales, overseeing large-scale programs in 4G/LTE, Cloud, NFV, and IoT
Developed a 3–5-year digital roadmap for Ericsson in APAC, implementing strategies to foster sales growth and culture
Spearheaded the development of an award-winning driverless platooning system for Singapore Ports Authority
Established in 1876, Ericsson is one of the global leading providers of Information and Communication Technology to service providers
T/O of $33B, employing 115,000
Global Strategy Lead (Partner), Network Technology Strategy Consulting
ACCENTURE
01.2006 - 01.2009
Company Overview: Accenture is a multinational consulting, technology services, and outsourcing company
Net revenue of $34.9B, employing 425,000 staff in 120 countries
Global Network Technologies practice lead, managing 325 consultants across 18 countries
Performed as a special adviser within Digital Transformation Merger & Integration project to develop a programme structure around a complex $60M IT applications and infrastructure transformation project to merge the two vastly different working groups
Presented fundamental set of solutions concerning wireless broadband, voice, data, video services; directed the project costs, budgets, resource requirement, project valuation, including ROI, IRR, TCO, and implementation roadmaps
Accenture is a multinational consulting, technology services, and outsourcing company
Net revenue of $34.9B, employing 425,000 staff in 120 countries
(Regional Sales Responsibility: $60M, Number of People Managed: 65, Global Complexity: Pan-European)
Chief Technology Officer
OOREDOO TELECOMMUNICATIONS
01.2003 - 01.2006
Company Overview: Ooredoo (formerly QTel) is one of the largest public incumbent telecom operators in Qatar, offering mobile, broadband, and fixed-line services
Net revenue of $1.1B, employing 2000 staff
Supervised the definition/delivery of Ooredoo’s technical and commercial strategy
Initiated and implemented a customer-driven sales culture introducing a “right-first-time” approach
Launched a mobile department to establish an efficient agile business process framework, leveraging the eTOM model
Developed and managed the introduction of a comprehensive Education network (Qatar Foundation – Championed by Her Highness), connecting Qatar to worldwide Education hubs
Created and led a service- and sales-orientated organisation, improving NPS
Negotiated contracts and rolled-out of Wi-Fi hotspots within Qatar
Ooredoo (formerly QTel) is one of the largest public incumbent telecom operators in Qatar, offering mobile, broadband, and fixed-line services
Net revenue of $1.1B, employing 2000 staff
(Budget: $170M, Number of People Managed: 450, Global Complexity: Middle East, US, Europe)
Education
BEng (Hons) - Communications Systems Engineering
Leeds Metropolitan University
Skills
Digital transformation
Smart infrastructure
Strategic roadmaps
Smart city planning
Urban technology
Business consulting
Project execution
Capital investment
Asset optimization
Stakeholder engagement
Go-to-market strategy
Procurement strategy
MVP development
Performance analytics
AI-based modelling
Service Launch
Vendor Management
Programme Controls
Global Alliance Mgt
Strategic Leadership
Negotiation
Profit and Loss Translation
Situational Leadership
TOGAF
ITIL
Enterprise Architecture
Agile
XaaS
Azure
AWS
Intelligent Buildings / CAFM
IoT platforms
Data Management Techniques
Middle East Project Experience
Kingdom of Saudi Arabia, ENOWA – Digital Twin business case energy sector, Smart Service design at silver beach Phase 1, Design of intelligent building solutions for NEOM bay mansions, ENOWA – Asset Data Readiness, Useful lifes, ERP Remediation, NEOM The Line – Integrated Management System (nominated for a global award), Al Janadriyah – Smart Destination services definition, KAUST – Geospatial data and information maturity assessment, Madinah & Makkah Smart Cities – Smart City vision, smart city index development, DGDA Wadi Safar – Validating Vision, trends, defining user groups, Amaala – Digital blueprint definition, business process orchestration, service and convergence enablement, Royal Commission for Al-Ula – Framework plan, policy, process, change management, people, tools and governance, strategic principles, planning guidelines, Al Raha Theme Park – Digital opportunity analysis for theme park services, RSDC/TRSP – ICT & Smart Destination, CMP & DMP, covering destination services business model, functional blocks, CAPEX, OPEX analysis, Roadmap Development, Data Policy & Standards, Integration of digital into construction masterplan., Shurayrah Island – Environmental strategy development, evaluating sustainable mobility / transportation digital solutions, Al Wedyan - Strategic & commercial framework, city operating platform proposal (architecture, ownership, data flow, use case, stakeholders) technical framework report
United Arab Emirates, DSO (Dubai Silicon Oasis) – Digital Construction delivery manager, establishing costs, project timeline, implementation quality assurance via complex delivery partners, MOID UAE (Ministry of Infrastructure Development) – Digital infrastructure recommendations & people movement analytics project
Qatar, Lusail Smart City – ICT architecture design, service & partner selection, procurement, negotiation, and post implementation support, Al Daayen – Benchmarking global smart cities, Al Jazeera English Channel – Programme Delivery Manager for Qatar foundations initial science and technology park, design and operationalising a fully redundant STM-1 service via FOG & SEA-ME-WE 3., HMC (Hamid Medical Corp) - Digital construction designs integrated into RIBA stage 2 & 3 process, Qatar Petroleum – Smart Parking Study
Awards And Patents
Telecoms Asia Readers’ Choice award 2016, Best Smart City Innovation
ATM Multiplexer patent, 1995, Prototype
Connect to Learn platform, Developed with UNICEF as a digital inclusion initiative to provide access to basic education to over 180,000 students across 25 countries in Africa.
Timeline
Digital & Asset Information Director
AMCL
01.2023 - Current
Digital Transformation Director
ARCADIS
01.2021 - 01.2023
Global Head of Digital Services
BURO HAPPOLD
01.2019 - 01.2021
Head of Digital Consulting APAC
BRITISH TELECOM (Global Services)
01.2016 - 01.2018
Vice President of Vertical Industry Markets for APAC
ERICSSON
01.2014 - 01.2016
Global Managing Consultant
ERICSSON
01.2009 - 01.2014
Global Strategy Lead (Partner), Network Technology Strategy Consulting