Ishaque Khan

Jeddah

Summary

Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action. Sharp Job Title with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.

Overview

years of professional experience

Work History

Transportation Dispatcher

Saudi Industrial Gas Co. Ltd.

03.2021 - Current

Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
Reduced fuel costs by optimizing routes and monitoring vehicle performance for maintenance needs.
Increased customer satisfaction through timely communication and accurate shipment tracking updates.
Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
Coordinated emergency responses, providing swift solutions to potential transportation challenges.
Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
Improved fleet utilization by closely monitoring available resources and adjusting assignments as needed.
Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
Communicated with customers to provide delivery updates and resolution.
Utilized dispatch software to enter customer orders, deliveries and receipts.
Scheduled deliveries and pickups according to customer needs.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Tracked and monitored vehicle performance and maintenance.
Assisted in resolving customer complaints and grievances.

Education

Matric - Science Education

Lahore High School, Lahore Pakistan

01.1997

Skills

Employee Management
Critical Decision-Making
Staff Development
Issue Resolution
Route Planning
Logistics Management
Safety processes and procedures
Documentation and paperwork
Logistical operations

Transportation Management
Work order entry
Record Keeping Abilities
Transportation Safety Protocols
Vehicle Maintenance Awareness
Inventory control knowledge
Strong Decision-Making Abilities
Load Planning Expertise

Languages

English

Elementary (A2)

Urdu

Beginner (A1)

Arabic

Elementary (A2)

Accomplishments

Supervised team of [Number] staff members.

Timeline

Transportation Dispatcher - Saudi Industrial Gas Co. Ltd.