Ishvarya
Keswick
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Sales and Service Consultant
People’s Choice
04.2023 - Current
- Provide exceptional customer service by promptly responding to inquiries, assisting with needs
- Deep understanding of products or services offered by the organization
- Actively engage in sales activities to exceed sales targets
- Build and maintain relationships with members to enhance loyalty and satisfaction
- Maintain accurate record of transactions, interactions
- Ensure compliance with industry regulations, policies and ethical standards
- Collaborate with colleagues and other departments to provide seamless customer service, and support organizational goals.
Restaurant Manager
Guzman Y Gomez
04.2019 - 04.2023
- Recruitment, orienting, training, and managing team
- Coordinate planning to achieve stated objectives in sales, costs, and profitability
- Create positive and productive working environment through mentoring and training
- Cash management (reconciliation, vault drops etc.) Labour management (rosters, payments, employee retention) Prepare all required paperwork, including forms, reports, and projections, in an organized and timely manner.
Education
Bachelor in Information Technology (Networking and Cybersecurity) -
UNISA
Diploma in Computer Engineering -
Thapar University
Skills
- Effective communications skills
- Business Analysis
- Client rapport
- Leadership skills
- Attention to Detail
- MS Office
- Strategic Planning
- Work Planning and Prioritization
- Team management
- Problem-Solving skills
Certification
- RSA Certified
- First Aid Certified
- Managing Logistics – LinkedIn Learning
- Human Resources - LinkedIn Learning
- Excel Essential Training - LinkedIn Learning
- Building Trust with Business Ethics- LinkedIn Learning
Awards
- EMPLOYEE OF THE MONTH
- LEADERSHIP AWARD
- BEST PERFORMER AWARD
- HP CERTIFIED IN JAVA
References
Upon Request
Timeline
Member Sales and Service Consultant
People’s Choice
04.2023 - Current
Restaurant Manager
Guzman Y Gomez
04.2019 - 04.2023
Bachelor in Information Technology (Networking and Cybersecurity) -
UNISA
Diploma in Computer Engineering -
Thapar University
- RSA Certified
- First Aid Certified
- Managing Logistics – LinkedIn Learning
- Human Resources - LinkedIn Learning
- Excel Essential Training - LinkedIn Learning
- Building Trust with Business Ethics- LinkedIn Learning
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