Summary

Overview

Work History

Skills

Badminton

Timeline

ISIDRO PRIVALDOZ MACATULAD

7306 Urbano Velasco Ave. Molave Compound, Pinagbuhatan, Pasig City,PAM

Summary

Adept at stone cutting and fostering team collaboration, I significantly enhanced brand recognition and customer satisfaction at Alaway Mohammad Al Baity Industrial Factory. My expertise in custom jewelry creation and project management, coupled with a keen ability to negotiate favorable material costs, maintained profitability margins at an impressive level, showcasing a blend of technical mastery and interpersonal skills.

Overview

years of professional experience

Work History

Goldsmith Jewelry Maker

Alaway Mohammad Al Baity Industrial Factory

11.2017 - Current

Built a loyal client base through excellent communication skills and attentive customer service during consultations and followups.
Improved customer satisfaction by designing and crafting custom jewelry pieces based on their preferences.
Trained junior staff members in various goldsmithing techniques, fostering a supportive learning environment.
Evaluated incoming repair jobs thoroughly, providing accurate estimates on required labor hours and material costs before proceeding with work orders.
Consistently met production quotas while maintaining exceptional craftsmanship standards across all completed projects.
Created intricate engraving designs for clients'' requests, elevating the personalization aspect of each piece crafted.
Implemented quality control measures throughout the production process, ensuring that finished products met or exceeded client expectations.
Utilized a variety of goldsmithing techniques such as soldering, stone setting, and fabrication to create visually stunning jewelry pieces.
Ensured high-quality workmanship with meticulous attention to detail in all goldsmithing tasks.
Repaired damaged or broken jewelry items, restoring them to their original condition and increasing customer satisfaction.
Managed inventory levels effectively, minimizing waste while ensuring that necessary materials were always available as needed.
Increased repeat business by providing personalized consultations and recommendations for clients seeking unique jewelry designs.
Maintained safe working conditions by adhering to industry best practices and safety guidelines during goldsmithing processes.
Enhanced workshop efficiency by maintaining and organizing tools, equipment, and materials for streamlined production.
Collaborated with team members to complete complex projects within tight deadlines, ensuring timely delivery of finished products.
Developed long-lasting relationships with suppliers, negotiating favorable prices for high-quality materials needed in the workshop.
Handled delicate polishing tasks carefully to preserve the integrity of each jewelry piece being worked on.
Continuously updated professional skills through ongoing education in new techniques and technologies relevant to the goldsmithing industry.
Assisted clients with selecting precious stones for custom jewelry pieces, demonstrating expert knowledge of gemstone properties and aesthetics.
Contributed creative ideas during design meetings, enhancing the overall aesthetic appeal of proposed jewelry collections.
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Modified designs to meet client demands.
Assessed pieces to evaluate quality and accuracy according to design.
Worked with corporate clients to design appealing pieces for mass production.
Created professionally staged images using special lighting and backgrounds to display pieces attractively.
Conducted research of seasonal market trends and customer buying preferences.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
Estimated repair costs based on expected labor and materials requirements.
Supported sales team with accurate service pricing and work descriptions.
Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Performed over [Number] skilled jewelry repairs each week.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Developed innovative and attractive jewelry designs and updated current designs by hand or with [Software].
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Optimized inventory, security and budget controls to keep business operating at streamlined, efficient and cost-effective levels, maintaining average of [Number]% profit.
Produced models for jewelry runs using wax, metal, clay and plaster.
Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
Constructed both one-off and mass-produced items with skilled finishing work such as engravings and embossings.
Evaluated every incoming piece to document dimensions and existing flaws.
Sized, selected and cut individual gemstones to fit new and existing pieces.
Designed pieces by hand and with 3D modeling software.
Managed and strengthened operations at [Type] jewelry operation bringing in more than $[Amount] in sales per year.
Constructed preliminary models of metal, clay or plaster and formed sample castings in molds.
Evaluated cut, color and clarity to assign grades to stones.
Increased customer satisfaction by providing personalized design consultations and recommendations.
Optimized turnaround times for custom orders while maintaining superior quality through meticulous time management skills.
Assisted customers with repair inquiries by evaluating damage or wear-and-tear issues, providing accurate quotes for restoration services.
Collaborated with sales staff to develop custom pieces tailored to individual client preferences and requirements.
Enhanced jewelry designs by incorporating innovative techniques and materials.
Strengthened relationships with suppliers, negotiating favorable terms for raw materials procurement.
Attended workshops and training sessions regularly to maintain up-to-date knowledge of industry advancements in tools, technology, and techniques.
Established loyal clientele base through consistent delivery of exquisite jewelry pieces that exceeded expectations in design and execution.
Streamlined production processes for improved efficiency and cost savings in the workshop.
Reduced overall production costs without compromising quality through diligent sourcing of reasonably-priced, high-quality materials.
Maintained a clean and organized workspace to ensure safety and productivity during daily tasks.
Expanded product offerings by researching market trends and implementing new styles into the portfolio.
Developed strong relationships with fellow artisans and industry professionals, fostering a collaborative environment for shared learning and growth.
Developed unique, high-quality jewelry pieces by mastering various crafting techniques, such as soldering, sawing, and stone setting.
Managed inventory effectively, balancing stock levels with anticipated demand patterns for optimal resource utilization.
Implemented sustainable practices within the workshop environment by recycling precious metals scrap material when possible.
Coordinated successful marketing initiatives, including social media campaigns showcasing latest collections, resulting in increased brand visibility and sales leads generation.
Participated in trade shows and industry events to showcase workmanship and build brand recognition.
Mentored junior craftsmen, sharing knowledge of specialized techniques and fostering professional growth within the team.
Performed regular quality control checks on finished products to maintain exceptional craftsmanship standards.

Goldsmith Jeweler

Ahmed H. Fitaihi Co.

01.2015 - 09.2017

Contributed to increased brand recognition by consistently producing eye-catching designs that were featured in local fashion shows and events.
Collaborated with team members to ensure timely completion of custom orders, resulting in satisfied customers and repeat business.
Reduced material waste with careful planning and precise measurements during the design and fabrication stages.
Conducted thorough quality control checks on finished pieces to ensure adherence to high standards of craftsmanship.
Built lasting relationships with suppliers to secure high-quality materials at competitive prices for goldsmith jewelry production.
Mentored junior goldsmiths in refining technical skills and understanding the intricacies of the craft, leading to improved overall team performance.
Implemented a robust customer relationship management system to track project progress, streamline communication channels, and maintain detailed records for future reference.
Negotiated favorable contracts with clients for custom goldsmith jewelry orders, ensuring mutually beneficial terms and pricing structures.
Maintained a safe work environment by adhering to industry best practices for handling hazardous materials and using specialized tools.
Managed inventory levels efficiently by tracking usage patterns and anticipating future demand for raw materials and consumables.
Assisted clients in selecting appropriate gemstones for their designs, considering factors such as color, clarity, carat weight, and cut.
Organized workshops for aspiring jewelers interested in learning basic goldsmith techniques, fostering a sense of community within the industry.
Stayed current with industry trends through regular participation in trade shows, conferences, and professional development courses.
Educated clients about proper care and maintenance of their goldsmith jewelry items to prolong the life of their investment.
Performed meticulous repairs on damaged or worn goldsmith jewelry items, restoring them to their original condition and increasing customer satisfaction.
Developed marketing materials showcasing the unique selling points of the goldsmith jewelry product line, leading to increased interest from potential customers.
Streamlined production processes by implementing efficient techniques for casting, soldering, and polishing gold jewelry.
Enhanced customer satisfaction by providing personalized design consultations and recommending appropriate materials for custom jewelry pieces.
Increased sales revenue by creating unique, high-quality goldsmith jewelry designs that attracted a diverse clientele.
Skillfully executed complex engraving tasks on gold jewelry items, adding a personal touch that enhanced their sentimental value to customers.
Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
Estimated repair costs based on expected labor and materials requirements.
Supported sales team with accurate service pricing and work descriptions.
Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Performed over [Number] skilled jewelry repairs each week.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Developed innovative and attractive jewelry designs and updated current designs by hand or with [Software].
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Optimized inventory, security and budget controls to keep business operating at streamlined, efficient and cost-effective levels, maintaining average of [Number]% profit.
Produced models for jewelry runs using wax, metal, clay and plaster.
Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
Constructed both one-off and mass-produced items with skilled finishing work such as engravings and embossings.
Evaluated every incoming piece to document dimensions and existing flaws.
Sized, selected and cut individual gemstones to fit new and existing pieces.
Designed pieces by hand and with 3D modeling software.
Managed and strengthened operations at [Type] jewelry operation bringing in more than $[Amount] in sales per year.
Constructed preliminary models of metal, clay or plaster and formed sample castings in molds.
Evaluated cut, color and clarity to assign grades to stones.

Driver, Checker, Delivery Man

Colgate Palmolive Philippines

05.2013 - 12.2015

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Kept detailed mileage and fuel reports to track overall fuel costs.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Obtained signatures from customers upon delivery of goods.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Participated in safety training and workshops, applying learned techniques to daily driving practices.
Reduced delivery times with careful planning and route optimization.
Reduced incidents of late deliveries by implementing effective time-management strategies.
Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Provided exceptional service to clients, leading to increased repeat business and positive feedback.
Improved route efficiency, leading to reduction in average delivery times.
Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
Maintained clean and organized vehicle, enhancing professional image of company.
Improved fuel efficiency by implementing strategic driving routes and practices.
Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
Enhanced team morale by providing support and assistance during peak delivery periods.
Drove safely in various weather and road conditions to avoid accidents.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Minimized liability by consistently following road rules when driving.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Updated logs and tracking documents accurately and according to schedule requirements.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Generated consistent referrals and repeat business by providing friendly and fast service.
Aided in training new employees, sharing best practices for efficient job performance.
Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Assisted customers with bagging their purchases, providing swift and attentive service.
Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Processed both cash and card purchases and returns.
Assisted with unloading customer carts onto conveyor belt.
Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
Collaborated with team members to streamline workflow and improve overall store efficiency.
Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
Informed supervisor of front-end product gaps, scanning problems and price mismatching.
Restocked and organized merchandise in front lanes.
Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
Identified produce items and input corresponding PLU codes.
Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
Spoke with upset customers and notified appropriate management to resolve conflicts.
Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
Continuously updated knowledge of store policies, procedures, promotions, ensuring accurate information dissemination to customers.
Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
Managed inventory levels, ensuring product availability and minimizing overstock.
Reduced theft and loss by vigilantly monitoring store premises.
Organized stock room for easy access to merchandise, improving restocking efficiency.
Conducted price changes and updated signage, ensuring pricing accuracy.
Engaged with customers on sales floor, providing personable shopping experience.
Handled customer complaints with professionalism, restoring satisfaction.
Supported store opening and closing procedures, ensuring readiness for business.
Coordinated with team members to manage high-volume periods without sacrificing service quality.
Implemented promotional displays, attracting customer attention and boosting sales.
Streamlined checkout process, reducing transaction time for customers.
Promoted store loyalty program to customers, increasing enrollment rates.
Increased sales through effective upselling and cross-selling techniques.
Facilitated team-oriented atmosphere, contributing to overall store success.
Efficiently processed customer transactions to reduce wait times.
Enhanced store cleanliness and safety by conducting regular inspections and maintenance.
Improved team morale by fostering supportive and collaborative work environment.
Maintained up-to-date knowledge of store products, enabling better customer service.
Assisted customers in locating products, enhancing shopping experience.
Trained new employees on store policies and procedures, ensuring consistent service standards.
Ensured accurate cash handling and balanced registers at end of each shift.
Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Checked loads to identify contents and unauthorized or highly regulated materials.
Identified issues and developed solutions to improve quality control.
Performed root cause analysis to implement corrective actions for discrepancies.
Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Weighed and measured [Type] materials and updated records with collected data.
Collaborated with other departments to ensure accuracy of all measurements.
Performed calibrations and adjustments on measuring instruments for accurate results.
Maintained recycling collection sites to handle reclaimable waste from [Type] production.
Used calipers, micrometers and rulers to measure products, maintaining accurate records.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Interpreted maps and followed written and verbal directions.
Reported customer questions, issues and complaints to management.
Tracked delivery information, mileage, and fuel use while on shift.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Reported suspected mechanical issues quickly to supervisor for remediation.
Verified load against delivery ticket before beginning every shift.
Utilized advanced navigation tools to minimize delays due to traffic or unforeseen obstacles en route.
Collaborated closely with dispatch teams for seamless coordination of daily assignments and efficient route planning.
Improved delivery efficiency by optimizing routes and adhering to strict time schedules.
Expedited order processing by accurately interpreting packing slips and invoices for precise product selection.
Safely navigated various road conditions, ensuring the prompt arrival of deliveries without compromising safety standards.
Reduced fuel costs by consistently monitoring vehicle maintenance and implementing fuel-efficient driving techniques.
Ensured compliance with company policies and local regulations during all aspects of the delivery process.
Assisted in loading and unloading merchandise as needed, ensuring safe transportation of goods from warehouse to destination.
Streamlined delivery processes with effective communication between dispatchers, customers, and team members.
Enhanced customer satisfaction through timely and accurate deliveries, maintaining a courteous demeanor.
Trained new employees on company procedures and best practices to foster an environment that values teamwork and continuous improvement.
Supported fellow team members in their tasks when necessary to improve overall departmental performance.
Submitted receipts and money received from deliveries at end of each shift.
Provided exceptional customer service upon delivery, addressing any concerns or questions effectively.
Managed inventory control during pickups/deliveries by verifying item counts against shipping documents for accuracy.
Increased overall workflow efficiency by assisting in warehouse organization when not on delivery routes.
Contributed to the overall success of the company by consistently meeting and surpassing delivery performance goals.
Handled customer inquiries or issues promptly, providing satisfactory resolutions to maintain positive relationships.
Maintained detailed records of deliveries, including signatures and proof of receipt, ensuring proper documentation for each transaction.
Delivered packages to customer doorsteps and business offices.
Followed company policies and procedures during shift.

Goldsmith Jeweler

Ahmed H. Fitaihi Co.

12.1991 - 04.2013

Contributed to increased brand recognition by consistently producing eye-catching designs that were featured in local fashion shows and events.
Collaborated with team members to ensure timely completion of custom orders, resulting in satisfied customers and repeat business.
Reduced material waste with careful planning and precise measurements during the design and fabrication stages.
Conducted thorough quality control checks on finished pieces to ensure adherence to high standards of craftsmanship.
Built lasting relationships with suppliers to secure high-quality materials at competitive prices for goldsmith jewelry production.
Mentored junior goldsmiths in refining technical skills and understanding the intricacies of the craft, leading to improved overall team performance.
Implemented a robust customer relationship management system to track project progress, streamline communication channels, and maintain detailed records for future reference.
Negotiated favorable contracts with clients for custom goldsmith jewelry orders, ensuring mutually beneficial terms and pricing structures.
Maintained a safe work environment by adhering to industry best practices for handling hazardous materials and using specialized tools.
Managed inventory levels efficiently by tracking usage patterns and anticipating future demand for raw materials and consumables.
Assisted clients in selecting appropriate gemstones for their designs, considering factors such as color, clarity, carat weight, and cut.
Organized workshops for aspiring jewelers interested in learning basic goldsmith techniques, fostering a sense of community within the industry.
Stayed current with industry trends through regular participation in trade shows, conferences, and professional development courses.
Educated clients about proper care and maintenance of their goldsmith jewelry items to prolong the life of their investment.
Developed marketing materials showcasing the unique selling points of the goldsmith jewelry product line, leading to increased interest from potential customers.
Performed meticulous repairs on damaged or worn goldsmith jewelry items, restoring them to their original condition and increasing customer satisfaction.
Streamlined production processes by implementing efficient techniques for casting, soldering, and polishing gold jewelry.
Enhanced customer satisfaction by providing personalized design consultations and recommending appropriate materials for custom jewelry pieces.
Increased sales revenue by creating unique, high-quality goldsmith jewelry designs that attracted a diverse clientele.
Skillfully executed complex engraving tasks on gold jewelry items, adding a personal touch that enhanced their sentimental value to customers.
Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
Estimated repair costs based on expected labor and materials requirements.
Supported sales team with accurate service pricing and work descriptions.
Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Performed over [Number] skilled jewelry repairs each week.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Developed innovative and attractive jewelry designs and updated current designs by hand or with [Software].
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Optimized inventory, security and budget controls to keep business operating at streamlined, efficient and cost-effective levels, maintaining average of [Number]% profit.
Produced models for jewelry runs using wax, metal, clay and plaster.
Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.

Goldsmith Jeweler Cum Deluvery Man

Demy Abrqacero Jewelry Shop

12.1985 - 11.1991

Stayed current with industry trends through regular participation in trade shows, conferences, and professional development courses.
Performed meticulous repairs on damaged or worn goldsmith jewelry items, restoring them to their original condition and increasing customer satisfaction.
Streamlined production processes by implementing efficient techniques for casting, soldering, and polishing gold jewelry.
Managed inventory levels efficiently by tracking usage patterns and anticipating future demand for raw materials and consumables.
Assisted clients in selecting appropriate gemstones for their designs, considering factors such as color, clarity, carat weight, and cut.
Organized workshops for aspiring jewelers interested in learning basic goldsmith techniques, fostering a sense of community within the industry.
Increased sales revenue by creating unique, high-quality goldsmith jewelry designs that attracted a diverse clientele.
Educated clients about proper care and maintenance of their goldsmith jewelry items to prolong the life of their investment.
Negotiated favorable contracts with clients for custom goldsmith jewelry orders, ensuring mutually beneficial terms and pricing structures.
Maintained a safe work environment by adhering to industry best practices for handling hazardous materials and using specialized tools.
Developed marketing materials showcasing the unique selling points of the goldsmith jewelry product line, leading to increased interest from potential customers.
Skillfully executed complex engraving tasks on gold jewelry items, adding a personal touch that enhanced their sentimental value to customers.
Implemented a robust customer relationship management system to track project progress, streamline communication channels, and maintain detailed records for future reference.
Built lasting relationships with suppliers to secure high-quality materials at competitive prices for goldsmith jewelry production.
Collaborated with team members to ensure timely completion of custom orders, resulting in satisfied customers and repeat business.
Mentored junior goldsmiths in refining technical skills and understanding the intricacies of the craft, leading to improved overall team performance.
Conducted thorough quality control checks on finished pieces to ensure adherence to high standards of craftsmanship.
Enhanced customer satisfaction by providing personalized design consultations and recommending appropriate materials for custom jewelry pieces.
Contributed to increased brand recognition by consistently producing eye-catching designs that were featured in local fashion shows and events.
Reduced material waste with careful planning and precise measurements during the design and fabrication stages.
Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
Estimated repair costs based on expected labor and materials requirements.
Supported sales team with accurate service pricing and work descriptions.
Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Performed over [Number] skilled jewelry repairs each week.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Developed innovative and attractive jewelry designs and updated current designs by hand or with [Software].
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Produced models for jewelry runs using wax, metal, clay and plaster.
Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
Optimized inventory, security and budget controls to keep business operating at streamlined, efficient and cost-effective levels, maintaining average of [Number]% profit.
Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
Constructed both one-off and mass-produced items with skilled finishing work such as engravings and embossings.
Evaluated every incoming piece to document dimensions and existing flaws.
Sized, selected and cut individual gemstones to fit new and existing pieces.
Designed pieces by hand and with 3D modeling software.
Managed and strengthened operations at [Type] jewelry operation bringing in more than $[Amount] in sales per year.
Constructed preliminary models of metal, clay or plaster and formed sample castings in molds.
Evaluated cut, color and clarity to assign grades to stones.

Skills

Stone cutting
Jewelry repair
Metal forming
Polishing techniques
Expert Metalworking
Custom jewelry creation
Gemstone Identification
Filigree work
Chain making
Flush setting
Channel Setting
Pave Setting
Lost wax casting
Bezel Setting
Enameling techniques
Wire wrapping
Pearl stringing
Electroforming
Prong Setting
Metalsmithing Tools Mastery
Platinum Smithing
Fine Detailing
Silverwork Techniques
Intricate engraving
Steam Casting
Roll Printing
Reticulation Process
Vacuum Casting
Antique Restoration
Chasing and Repoussé
Sprue Attachment
Tension setting
Clasp construction
Precious Stone Setting
Keum-Boo Technique
Advanced Soldering
Gold Alloy Knowledge
Tube Setting
Hammering Techniques
Hand Fabrication
Granulation Technique
Shell Forming
Bead Setting
3D CAD Modeling
Sand casting
Custom designs
Quality Control Standards
Team collaboration abilities
Project Management
Mass production

Project management experience
Market understanding
Precious metals
Gemstones
Color theory understanding
Project Oversight
Specialty materials
Settings
Cost expertise
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Customer service skills
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Active Listening
Effective Communication
Adaptability and Flexibility
Money Handling
Decision-Making
Customer service expertise
Design skills
Relationship Building
Customer Relations
Team building
Task Prioritization
Soldering skills
Self Motivation
Interpersonal Skills
Analytical Thinking
Metalworking
Goal Setting
Professionalism
Interpersonal Communication
Lathe Operation
Soldering abilities
Stone selection
Time management abilities
Continuous Improvement
Adaptability
Written Communication
Quality Assurance
Resizing
Inventory Coordination

Badminton

I started playing badminton since I came in Jeddah, Saudi Arabia since 2017. I joined some tournaments with my wife and kids.

Timeline

Goldsmith Jewelry Maker

Alaway Mohammad Al Baity Industrial Factory

11.2017 - Current

Goldsmith Jeweler

Ahmed H. Fitaihi Co.

01.2015 - 09.2017

Driver, Checker, Delivery Man

Colgate Palmolive Philippines

05.2013 - 12.2015

Goldsmith Jeweler

Ahmed H. Fitaihi Co.

12.1991 - 04.2013

Goldsmith Jeweler Cum Deluvery Man

Demy Abrqacero Jewelry Shop

12.1985 - 11.1991

ISIDRO PRIVALDOZ MACATULAD

Summary

Overview

Work History

Goldsmith Jewelry Maker

Goldsmith Jeweler

Driver, Checker, Delivery Man

Goldsmith Jeweler

Goldsmith Jeweler Cum Deluvery Man

Skills

Badminton

Timeline

Goldsmith Jewelry Maker

Goldsmith Jeweler

Driver, Checker, Delivery Man

Goldsmith Jeweler

Goldsmith Jeweler Cum Deluvery Man

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