Islam Mahmoud

Lead and manage the logistics operations, including warehousing, Distribution, fleet management and customer care, for one of the biggest retailers in MENA with more than 45 international brands, plus 1650 manpower and more than 2900 Outlets in KSA (Home Furnishing, Food & Beverage, Fine dining & Retail & Fashion).

Key Contributions:
• Lead end to end Warehousing and Logistics operation through regional and local distribution
networks with inventory optimizations and market cross balancing.
• Leading the logistics transformation project and introducing Pulse & Connect initiatives.
• Implemented more than 12 Systems design and rolls-outs (WMS, OMS, ERP Integration) and
Managed the execution of Alshaya Automated DC project Being the POC for 3 migration projects
along with BY system implementation.
• Delivered turn key projects for WMS module and Order management tracking and dashboards – through external and internal IT Service providers.
• Undertook challenging assignments with a passion for organizational turnaround, relationship building, and strategic planning to enhance activities efficiency year-on-year and lead to business growth. Owned strategic process improvements to drive continued operational excellence for the Responsible for operating budget of SAR 110 million reducing 12% from logistics cost by negotiation of logistics strategy, developing 3PL in some delivery lines and LMD and also Manpower paying lines.
• within prescribed cost.
• Participate with seniormanagement in the development and formulation of long- and short-term.

Lead and manage the logistics operation Sunbulah group one of the leading food manufacturers and 5th exporter of Honey worldwide.
Sunbulah decided to develop and implement business model for subsidiary company “DUROUB Logistics” reducing the overall logistics cost and generating SAR 4M profit in the first year with a gross sale of SAR 50 million.
Key Contributions :
• Develop & select strong freight network with service providers for Import & Export.
• Negotiation for freight rates & operations for the 3PL BU.
• introduce new suppliers, freight service providers with competitive rates.
• Introduced SOP & KPI’s, Incentive scheme and Dashboard monitoring system.
• Lowered the operational costs, business overhead and the company headcount increasing
employee’s utilisation, productivity, and operational efficiency.
• Consolidation of resources and distribution centres within same city, also re-designing the delivery
network using OTM & Handheld route optimization software.

Provide the shareholders with strategies on the development and implementation of logistics and supply chain services, serving their internal business in a 3PL profit center company. Manage several operations. including, QA/QC, customs clearance, warehouse operations, transportation, and fleet workshops. Establish a warehouse operations network in 14 cities in KSA, including Hub's and Sub’s. Maintain relationships with key stakeholders, customers, and accounts. Monitor daily activities and ensure all work is performed in accordance with organizational standards and procedures.

Key Contributions:
• Develop an annual operating budget and manage a system of controls to ensure service levels and
operational performance goals are met within prescribed cost, revenue and profit parameters.
• Participate with senior management in the development and formulation of long and short-range
planning, policies, programs and objectives related to supply chain management.
• Improved supplier relationship management and supplier performance by developing solid
relationship with suppliers through negotiation.
• Created an effective fleet maintenance setup which results in reducing downtime and minimising
the fleet maintenance costs.
• Introduced SOP & KPI’s, Incentive scheme and Dashboard monitoring system.
• Lowered the operational costs, business overhead and the company headcount increasing
employee’s utilisation, productivity, and operational efficiency.
• Consolidation of resources and distribution centres within same city, also re-designing the delivery
network using OTM & Handheld route optimization.

• Executed successful strategic plans in business by identifying breaches and cost reduction opportunities within the SAVOLA Plastics group along with the working teams.
• Assessed the NMP business unit in Egypt and delivered effective service level management for the critical business, internally and externally.
• Improved and optimised business processes by developing a full live system in Egypt in accordance with business units' standards set by Saudi
• Key Contributions:
• Accountable for the integration of supply chain activities across the organizations, leading to optimal customer service, product supply, inventory investment, and cost.
• Develop, recommend, and present opportunities for distribution and logistics cost reductions and service improvements.
• Manage and implement optimization plans in coordination with concepts and cross functional teams.
• Responsible for helping develop a material planning function for goods and materials, and creating integrated processes among Operations, Purchasing, Logistics, and outside suppliers to execute the planning/replenishment process.
• Led supply chain operations in Saudi Arabia and Egypt by delivering significant reductions in supply chain costs and increases in service levels.
• Consolidated service function for Saudi Arabia and Egypt to improve compliance and service quality and achieve substantial performance gains.
• Played a key role in M&A Due Diligence process, supported team in planning for merger with
• TAKWEEN co, to be one of the top 10 plastics converters in the world.

Managed the two plastics factories logistic operations, including Al Sharq plastics industries and Savola Packaging Systems. Oversaw daily business operations by managing 32 warehouses and leading 11
logistics staff and 95 labour, drivers, and forklift operators.

Key Contributions:
• Reduced logistics costs, contracted manpower and company warehouse number of sites.
• Improved manpower utilisation and productivity and ensured smooth running of operations.
• Consolidation of management for warehouse and fleet operation for all savola sites in KSA.
• SABIC handling project initiative and management saving 30% of handling cost.
• Leading the implementation of IMS and KPI’s.

• Monitored and controlled all logistics operations, including planning, warehousing, and transportation operations.
• Developed and managed budgets by estimating costs, fixing the right targets for KPIs, and preparing Service Level Agreements (SLAs)
• Negotiated on transport and logistics services by communicating with third-party providers.
• Key Contributions:
• Reduced total idle time for trucks and drivers and reduced fleet costs; raised utilization for trucks
• Initiated and managed an optimization project with shipping lines and freight service providers to reduce port clearance days, and it was awarded as one of the top companies in Saudi port authorities.
• Reduced the port penalties, demurrages from over 5 million SR to less than 500K in two years by working on a root cause study with finance, LC, and purchasing; led that project with MSC office in
• France.

• Lead distribution team across KSA
• Managed the port offices in Jeddah and Dammam, including port operations and Custom clearance
• Executed the distribution plan across 14 branches, for 750 vehicles for daily dispatch plans.
• Managing the tactical operations as well as strategic function of the department.
• Coordinatingmaintenance, fuelling, and repairs of vehicles.
• Ensuring drives meet required operating skills, training, and transportation reporting.
• Managing the transportation operations budget

• Planned, monitored, and tracked shipments and containers from suppliers to KSA
• Create Shipment schedules based on cross-functional meetings with Sales & and planning teams.
• Led the Oracle supply chain & Logistics implementation.
• Analyze the operation bottlenecks in distribution to improve customer satisfaction.
• Drive key performance step changes in logistics and distribution model performance and functionality.

• Managed the monthly and weekly production plan meetings.
• Manage global key accounts within London, Italy, and Germany
• Lead a cross-functional taskforce to improve MRP.
• This includes lead-times, standards, and all other factors.