Islam Fakhry

• Identified opportunities to drive business growth, diversification and expansion.
• Negotiated and approved lucrative prices and contracts, boosting growth.
• Analysed sales reports to identify trends and update strategies.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Supported front-line sales teams with well-coordinated administrative operations.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Predicted possible positive and negative effects of proposed business developments to guide strategy development.

Strategic Contribution:
• Set the operational tone for maximum efficiency at the most competitive cost.
• Ensure that all operational activities are implemented at optimum productivity & customer-centricity.
• Embed respect and the spirit of collaboration through positive, effective relationships with all stakeholders.
• Develop strategies to Enhance Forecast Accuracy , Ontime fulfillment KPIs.


Operational Contribution:
• Ensure resources like storage space, manpower, and equipment are efficiently utilized.
• Ensure Machinery, equipment, consumables, and other resources are appropriately planned, used, and well maintained.
• Execute standard operating procedures for daily, weekly, and periodic business processes to ensure optimal results.
• Demonstrates continuous numerical improvement on the company's cost to serve.
• Manage delivery vehicle performance to ensure customers are serviced per the agreed KPIs .
• Follow Up on all the activities of all functions involved, from the receipt of goods to replenishment needs to the delivery of the material to customers.
• Provide the required assistance to line managers and key personnel in warehousing, transportation, and distribution.
• Provide the required assistance to process improvement initiatives to ensure the objectives set by the company are correctly and timely met.
• Maintain effective communication and assist the line manager with the correct review forums, such as Monthly Performance Reviews.
• Identify opportunities for improvement related to service levels, productivity, and route optimization through continuous Improvement efforts by putting concrete plans to address them.
• Work with the departments managers to ensure the successful and timely launch of critical initiatives and projects.

• Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
• Oversaw logistics and operations to deliver process optimisations and efficiencies.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Identified opportunities to drive business growth, diversification and expansion.
• Negotiated and approved lucrative prices and contracts, boosting growth.
• Analysed sales reports to identify trends and update strategies.

• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Reduced operations costs and headcounts to significantly increase department profitability.
• Supported company growth by working constructively with sales team members, generating new business opportunities.
• Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
• Strategically scheduled and managed 4 staff members, maintaining high-performing business operations.

• Managed Riyadh & Qassim Customers + operational queries per day to improve % client satisfaction.
• Provided technical assistance to eliminate errors in order management, resulting in % higher customer satisfaction.
• Constantly met profitability targets by monitoring operational performance against agreed KPIs and promptly addressing areas for improvement.
• Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
• Reviewed accuracy and compliance of internal documentation, maintaining reliable and precise business records.

• Managed daily operations of Sales team generating £20-25 Millions SR annually Achieving Targets.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Established budgets for programme activities and controlled expenditure to meet targets.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Grew annual revenue with targeted sales and marketing strategy.
• Managed team of 6 staff, driving performance with motivational strategies to exceed sales targets.

• Exceeded sales targets through consistent customer engagement.

• Exceeded sales targets through consistent customer engagement.
• Followed up on outstanding payments to establish stable cash flow.
• Built CRM records to effectively track territory performance.

• Exceeded sales targets through consistent customer engagement.