ISLAM HASSAN MOHAMED TAWFIK
Riyadh,Riyadh Region
Summary
A results-driven professional with expertise in decision-making proficiency and influential communication, excelling in quality assurance compliance and change implementation acumen. Demonstrates mastery of KPIs and retail operations knowledge, ensuring ethical conduct while driving regional marketing strategy. Committed to enhancing user experience focus, with a career goal of advancing strategic initiatives within the industry.
Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory.
Accomplished Area Manager skilled at driving key performance indicators and sales to achieve budgeted goals.
Reliable Area Manager able to thrive in high-volume, fast-paced environments.
Driven and resourceful professional seeking to excel as Area Manager. Utilises leadership and strategic planning skills to drive business growth and team effectiveness. Committed to delivering impactful results and fostering culture of continuous improvement.
Seasoned professional in managing business regions with focus on growth and profitability. Bring forth ability to drive company success through strategic planning and team leadership, utilising knowledge of market trends and customer needs. Possess skill set in operational management and communication, ensuring smooth business operations and enhanced productivity.
Results-driven Area Manager with knack for boosting team performance and streamlining operations. Spearheaded initiatives that improved customer satisfaction and increased regional sales. Known for fostering productive work environments and driving continuous improvement.
Overview
26
26
years of professional experience
19
19
years of post-secondary education
1
1
Certification
Work history
Area manager
AL MOHAUDEB DENTEL GROUP
Riyadh, Riyadh Region
01.2020 - 10.2025
- Streamlined operations by introducing innovative managerial procedures.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Analysed sales data regularly for informed decision-making processes.
- Developed robust sales strategies to maximise revenue generation.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Liaised regularly with senior management to discuss operational updates and improvements.
- Managed budgets effectively, maintaining financial health of designated area stores.
- Improved team efficiency by implementing new strategies for task delegation.
- Monitored competition closely, staying ahead in market trends and consumer behaviour.
- Fostered a culture of continuous improvement within the organisation.
- Trained members of the team for improved overall productivity.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Adopted sustainable practices within the organisation enhancing corporate social responsibility image.
- Promoted a positive work environment which increased employee retention rate.
- Oversaw successful product launches contributing to increased market share.
Operations manager
SESTORIA RESTURENT
Riyadh, Riyadh Region
01.2018 - 01.2019
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Liaised with stakeholders for transparent communication and better decision making.
- Implemented quality control measures, enhanced product standards.
- Optimised workflow procedures with strategic planning and team coordination.
- Applied lean principles to operations management, reduced waste significantly.
- Directed safety protocols implementation, created safer workplace conditions.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Identified bottlenecks, implemented solutions, increased productivity.
- Created a collaborative work environment for positive team dynamics.
- Analysed performance metrics, identified areas for improvement in operations management.
Business development manager
RAID COMPONY LIMITED
Riyadh, Riyadh Region
01.2012 - 01.2018
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Optimised operational procedures for improved productivity.
- Unveiled new revenue streams through diversification strategies.
- Fostered client relationships, leading to increased brand loyalty.
- Negotiated contracts with vendors to secure best possible terms.
- Developed strategic partnerships for sustained growth.
- Conducted market research to identify potential business opportunities.
- Drove revenue growth with innovative sales strategies.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Spearheaded training programmes, enhancing team capabilities.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Led cross-functional teams to deliver complex projects on time and budget.
Accountant and floor manger
Americana company food
Riyadh, Riyadh Region
10.2008 - 12.2011
- Enhanced profitability by managing cost control measures.
- Executed comprehensive internal audits; highlighted areas requiring action.
- Assisted with strategic planning efforts leading to sustained growth.
- Improved cash flow through meticulous accounts receivable management.
- Conducted financial audits for improved internal controls.
- Completed detailed profit and loss analysis; identified improvement areas.
- Achieved streamlined operations by implementing efficient accounting systems.
- Managed financial reporting processes resulting in enhanced transparency.
- Devised strategies for risk management, minimising potential losses.
- Prepared monthly and yearly balance sheets, ensuring accuracy.
- Handled complex account reconciliations; ensured consistency in records.
- Generated accurate financial reports using advanced software tools.
- Optimised financial performance by monitoring key indicators.
- Reviewed and reconciled ledgers to maintain integrity of financial data.
- Performed thorough expenditure tracking, preventing overspending.
01.2008 - 01.2011
01.2000 - 01.2005
Education
High School Diploma -
Eagles Landing High School
McDonough, GA 01.2000 - 01.2005
Bachelor of Arts - Psychology
University of Georgia
Athens, GA 01.2008 - 01.2011
Master of Science - Information Technology
Georgia State University
Atlanta, GA 01.2012 - 01.2014
Doctor of Philosophy - Computer Science
Georgia Institute of Technology
Atlanta, GA 01.2015 - 01.2020
Bachelor of Commerce - BUSINESS ADMINISTRATION
BENHA UNIVERSITY
03.2000 - 03.2004
Skills
- Decision-Making proficiency
- Area sales reporting
- Quality assurance compliance
- Influential communication
- Change implementation acumen
- KPIs mastery
- Retail operations knowledge
- Ethical conduct
- Regional marketing strategy
- User experience focus
Certification
- ICDL, 2015-01-01
- شهادة في إدارة المشاريع, 2016-01-01
Personal Information
ID Number: 3345
Languages
English
Fluent
Timeline
Area manager
AL MOHAUDEB DENTEL GROUP
01.2020 - 10.2025
Operations manager
SESTORIA RESTURENT
01.2018 - 01.2019
Doctor of Philosophy - Computer Science
Georgia Institute of Technology
01.2015 - 01.2020
Business development manager
RAID COMPONY LIMITED
01.2012 - 01.2018
Master of Science - Information Technology
Georgia State University
01.2012 - 01.2014
Accountant and floor manger
Americana company food
10.2008 - 12.2011
01.2008 - 01.2011
Bachelor of Arts - Psychology
University of Georgia
01.2008 - 01.2011
Bachelor of Commerce - BUSINESS ADMINISTRATION
BENHA UNIVERSITY
03.2000 - 03.2004
01.2000 - 01.2005
High School Diploma -
Eagles Landing High School
01.2000 - 01.2005